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What is EAZY CRM?

EAZY CRM is an intelligent CRM solution developed for businesses that want to streamline customer engagement, sales management, and service operations through one centralized platform. The system enables teams to efficiently handle leads, opportunities, meetings, follow-ups, and customer communication while maintaining complete visibility into the sales pipeline. It also simplifies everyday business operations with features like quotation generation, approval workflows, expense tracking, and task management, helping sales teams improve coordination and execution. To support long-term customer relationships, the platform includes service management capabilities such as complaint handling, AMC monitoring, and support ticket tracking, ensuring faster resolution and better customer satisfaction. Interactive dashboards and real-time performance analytics provide actionable insights into sales activities, targets, and customer interactions, allowing businesses to take quicker and more informed decisions. With seamless connectivity to ERP and DMS platforms, EAZY CRM helps unify sales, service, and operational data, improving collaboration and eliminating disconnected workflows across departments.

What is Degpeg?

Degpeg serves as a comprehensive full-stack live commerce and communication video platform, facilitating immediate connections between businesses and consumers through an audio-video bot for both pre-sales and post-sales engagements. With a complimentary offering, businesses can access the following features: 1. A live communication platform that enables real-time audio and video interactions with potential customers, effectively transforming leads into sales and linking online shoppers to physical stores for a smoother experience. This technology enhances operational efficiency, optimizes customer service, and boosts overall satisfaction. Noteworthy features include a chat inbox, call routing, location tracking, the ability to add participants to calls, call recording, seamless integration with web and app interfaces, and screen sharing capabilities. 2. The live TV feature allows brands to effortlessly launch their own live television channels, facilitating multistreaming across various platforms directly from a centralized dashboard, complete with the option to incorporate calls to action. 3. Additionally, shoppable videos provide viewers with the opportunity to directly purchase products or services featured within the content, turning passive viewing into active shopping. This innovative approach not only cultivates engagement but also enhances the shopping experience for consumers.

Media

Media

Integrations Supported

Chatlayer by Sinch

Integrations Supported

Amazon Live
AppsFlyer
Delhivery
Dunzo
Facebook
Instagram
Lazada
LinkedIn
Magento
Pinterest
Shiprocket
Shopee
Shopify
Singular
TikTok
Twitch
WooCommerce
X (Twitter)
YouTube

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Eazy ERP Technologies Pvt Ltd

Date Founded

2007

Company Location

India

Company Website

www.eazycrm.in/

Company Facts

Organization Name

Degpeg

Date Founded

2021

Company Location

Singapore

Company Website

www.degpeg.com

Categories and Features

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Mobile Access
Segmentation
Task Management
Territory Management

Categories and Features

Live Shopping

Not specified

Shoppable Video

Not specified

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