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What is EDAMS Billing & Customer Information?

EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.

What is BillFlash?

BillFlash serves as your comprehensive resource for locating suitable Billing & Payment Services tailored to your needs. Through our platform, MyProviderLink.com, you can efficiently send paperless bills online, which helps you cut costs. The flexibility to customize payment options and messages you accept is also available. Additionally, MyProviderLink.com accelerates the process of online payments, enabling you to receive funds from patients or customers seamlessly. You can even receive communications from payers directly through your online ePay service. Your Payments Report consolidates all ePays, providing a clear overview of transactions. For those who prefer traditional methods, professionally printed bills can be dispatched via USPS First Class Mail. You have the ability to personalize accepted payment methods, color schemes, and accompanying messages. With the inclusion of payment coupons and return envelopes, the billing process becomes more straightforward. Payments can be made through mail, phone, or in-person visits. Online access to OfficePays is conveniently offered at MyProviderLink.com, and your consolidated Payments Report will reflect OfficePays as well. Moreover, the integration of BillFlash with your Billing Application significantly streamlines your workflow, allowing you to complete tasks more efficiently than ever before. This means you can focus more on serving your clients while managing your billing processes with ease.

Media

Media

Integrations Supported

Medisoft

Integrations Supported

Medisoft

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hydro-Comp Enterprises

Date Founded

1986

Company Location

Cyprus

Company Website

edams.com/products/billing-customer-services/

Company Facts

Organization Name

NexTrust

Date Founded

2002

Company Location

United States

Company Website

www.billflash.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

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