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Ratings and Reviews 0 Ratings
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What is EDAMS GIS Systems?
EDAMS Data Management is a sophisticated system designed for the registration and oversight of network infrastructure assets, employing industry-specific data structures and libraries. It features tools for evaluating connectivity and verifying data accuracy, alongside options for publishing and sharing this information. The platform offers extensive data models that cover all municipal service assets, in addition to any other fixed assets owned by a municipality. Services provided by municipalities can include Water and Sewer, Electricity, Waste Collection, and more. By effectively integrating with leading Geographic Information Systems (GIS), it transforms into a powerful network data modeling tool that connects element topology and zoning characteristics to the network data. Furthermore, the advanced data conversion and structuring capabilities of EDAMS Network Data Management enable the seamless integration of information from various sources, which not only enhances the engineering intelligence related to network data but also strengthens its integrity, ultimately leading to improved operational efficiency. Consequently, municipalities are equipped to manage their essential infrastructure assets with greater effectiveness and precision.
What is EDAMS Billing & Customer Information?
EDAMS Billing & CRM is a comprehensive web-based management solution specifically designed to address the unique requirements of Utility Services Providers and Municipalities. It covers all facets of revenue management and the customer relationship lifecycle, offering features such as online inquiries, meter readings, route management for meter reading, debt management, revenue collection, direct sales, and oversight of meters and connections, along with billing and extensive management reporting. With the EDAMS – Enquiries module, users can quickly retrieve essential information about a customer, which encompasses personal details, linked properties, installed meters and connections, meter history, charges, payments, financial adjustments, refunds, deposits, monthly billing records, debt management, and customer application history. Additionally, EDAMS CRM acts as a comprehensive customer service platform that oversees every application and interaction related to customer service, thereby ensuring a smooth experience for both service providers and their clients. This integrated approach not only improves operational efficiency but also promotes enhanced engagement with users, ultimately leading to more satisfied customers. Furthermore, the system's versatility allows it to adapt to the evolving needs of its users, ensuring it remains a valuable asset for effective management.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Hydro-Comp Enterprises
Date Founded
1986
Company Location
Cyprus
Company Website
edams.com/products/asset-management/gis-data-management/
Company Facts
Organization Name
Hydro-Comp Enterprises
Date Founded
1986
Company Location
Cyprus
Company Website
edams.com/products/billing-customer-services/
Categories and Features
GIS
3D Imagery
Census Data Integration
Color Coding
Geocoding
Image Exporting
Image Management
Internet Mapping
Interoperability
Labeling
Map Creation
Map Sharing
Near-Matching
Reverse Geocoding
Spatial Analysis
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management