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What is EDAMS Permits & Licensing?

The EDAMS Licensing & Permits platform functions as a comprehensive customer relationship management system aimed at streamlining business processes for handling applications and licensing inquiries related to customers, encompassing areas such as applications, licensing, and both regular and irregular inspections of specific items, including products or properties. This system not only addresses the needs of customers and applicants but also plays an essential role in developing a database for various components, which aids in the assignment and oversight of employees responsible for approvals and associated tasks. Furthermore, the EDAMS Licensing & Permits platform has proven invaluable in generating multiple applications specifically designed for the utility sectors, highlighting its capability and flexibility to meet the varying demands of different industries. Moreover, its integration into various workflows ensures efficiency and enhances service delivery across sectors.

What is EDAMS Maintenance Management Systems?

EDAMS Maintenance Management covers all facets of maintenance supervision, including routine, proactive, and preventive strategies, while also effectively managing resources within municipal or utility environments. It caters to a wide array of services provided by the organization, which includes Water, Sewer, Electricity, Environmental issues, Roadways and Pavements, Properties and Buildings, and Health services, among others. The EDAMS Call Centre module seamlessly integrates call center operations with work order management, scheduling, dispatch capabilities, and features real-time monitoring. This module can operate independently as a standalone solution, enabling a thorough integration of business processes that connects the call center directly to field teams. Moreover, EDAMS MMS comes with pre-configured lists of Maintenance Activities reflecting the best practices in the industry and is specifically tailored for Utilities with Networks, Facilities, and Plants infrastructure. In addition to improving operational efficiency and service delivery across various sectors, the system also promotes better communication and coordination among different departments within the organization. Ultimately, its comprehensive design addresses the diverse needs and challenges faced in maintenance management today.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hydro-Comp Enterprises

Date Founded

1986

Company Location

Cyprus

Company Website

edams.com/products/licensing-permits/

Company Facts

Organization Name

Hydro-Comp Enterprises

Date Founded

1986

Company Location

Cyprus

Company Website

edams.com/products/asset-management/maintenance-management/

Categories and Features

Code Enforcement

Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control

Categories and Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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