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What is Energy Hippo EEM Suite?

Energy Hippo's premier software solution monitors billing and meter data to aid substantial energy consumers in formulating and implementing effective energy management plans. By utilizing this software, businesses can realize energy savings ranging from 5-20%, thanks to the essential insights it provides to minimize energy consumption and costs while enhancing energy efficiency. The platform is designed to be user-friendly, featuring an intuitive interface alongside comprehensive web-based reporting and analytical tools. Users can analyze their utility usage and expenditure reports based on specific times and locations, enabling them to identify areas for improvement. Energy Hippo is dedicated to helping clients lower their energy use, reduce costs, and decrease greenhouse gas emissions. In doing so, businesses can conserve not only financial resources but also valuable natural resources. By delivering crucial information to stakeholders promptly, Energy Hippo empowers organizations to make informed decisions that lead to sustainable energy practices and significant cost reductions.

What is Bidgely?

A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.

Media

Media

Integrations Supported

Integrations Supported

Databricks
Itron Enterprise Meter Data Management
Salesforce
Snowflake

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Energy Hippo

Date Founded

2003

Company Location

United States

Company Website

energyhippo.com

Company Facts

Organization Name

Bidgely

Date Founded

2011

Company Location

United States

Company Website

www.bidgely.com

Categories and Features

Energy Management

Benchmarking
Bill Audit
Bill Importing
Budgeting & Forecasting
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Utility Billing

ACH Payment Processing
Billing & Invoicing
Electricity
Meter Management
Metered Billing
Natural Gas
Non-Metered Billing
Online Payment Processing
Rate Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Electricity
Natural Gas
Trash
Water
Work Order Management

Categories and Features

Utility Management Systems

Customer Management
Demand Planning
Electricity
Natural Gas

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