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What is ELOenterprise?

ELOenterprise combines all vital features of document and records management with workflow automation found in ELOprofessional, while also offering enhanced enterprise integration and scalability. The platform includes extensive Enterprise Resource Planning (ERP) capabilities covering essential domains like accounting, finance, purchasing, inventory, and supply chain management. In addition, it supports customer communication through Exchange and fosters project collaboration via SharePoint, alongside connections to various custom and specialized systems. ELOenterprise integrates fluidly with your organization, enabling the automation of document archiving within Microsoft SharePoint libraries. Users can easily transfer data from SharePoint columns into ELO metadata, applying filters to control which documents are archived and when the archiving occurs. Moreover, it possesses the functionality to oversee email inboxes, systematically classifying and archiving important emails and attachments before they arrive in individual inboxes. This guarantees that crucial information is maintained in an orderly fashion and readily accessible. Such a streamlined process not only saves valuable time but also significantly boosts compliance and data management efficiency throughout the enterprise. By implementing ELOenterprise, organizations can achieve a more coherent and productive workflow, ultimately leading to improved operational success.

What is CV Helpdesk?

CV Helpdesk is a sophisticated Ticket Management and Help Desk solution crafted specifically for Microsoft 365 and SharePoint environments. This single-tenant system complies with GDPR regulations and functions entirely within your Microsoft 365 ecosystem, eliminating dependence on shared resources or external data storage. Emails sent to a shared mailbox are effortlessly converted into tickets, capturing essential information like the sender's details, subject, message content, and attachments without any manual effort required. With capabilities such as automatic ticket assignment, SLA monitoring, and live dashboards, it streamlines disjointed inboxes and spreadsheets into a unified support portal for users. Designed specifically for Microsoft 365, the system allows you to maintain familiarity without needing to switch to a new platform or face a steep learning curve, while also granting full control over your data via SharePoint's reliable governance tools. Moreover, the intuitive interface allows teams to quickly adapt and make effective use of the system, enhancing productivity and support efficiency. This adaptability ensures that even those less tech-savvy can engage with the system effortlessly.

Media

Media

No images available

Integrations Supported

Microsoft 365

Integrations Supported

Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ovitas

Date Founded

2004

Company Location

United States

Company Website

www.ovitas.com/products/eloenterprise/

Company Facts

Organization Name

Codevision Technologies Private Limited

Date Founded

2018

Company Location

India

Company Website

thecodevision.com

Categories and Features

Enterprise Content Management (ECM)

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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