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What is EQ Outreach?

EQ Outreach is a distinguished platform specializing in digital and global case management solutions. Developed by Toplevel, this secure software operates on a Commercial Off-the-Shelf (COTS) framework. As a certified solution that integrates seamlessly with Microsoft platforms, it delivers robust and reliable digital case management services across the globe. Outreach supports a range of digital services that facilitate "channel shift," aligning with the UK Government's Digital by Default Service Standards and HMG’s Security Policy Framework. The platform significantly improves digital interactions between customers, organizations, citizens, and businesses, viewing all users as collaborative partners rather than just participants. This design empowers all stakeholders to work together effectively, enabling them to achieve their objectives across various organizational boundaries, thereby promoting a fluid workflow. By adopting this innovative approach, Outreach not only enhances user experience but also boosts overall operational efficiency, making it a valuable asset for organizations aiming to streamline their processes. Additionally, its focus on collaboration ensures that every user can contribute to and benefit from the system.

What is Catalis?

Catalis is recognized as the leading provider of Software as a Service (SaaS) and integrated payment solutions across North America, catering to different tiers of government such as municipal, county, state, and federal agencies. With a wealth of expertise, proven achievements, and innovative digital solutions, Catalis has empowered public officials in both the United States and Canada to revamp governmental operations and boost citizen interaction. Their commitment to modernization has played a crucial role in streamlining governmental processes, resulting in notable enhancements in efficiency and service delivery. As a result, Catalis continues to drive positive change within the public sector, paving the way for a more responsive and engaged government.

Media

Media

Integrations Supported

Microsoft Dynamics 365
Oracle CRM On Demand
SAP CRM

Integrations Supported

Microsoft Dynamics 365
Oracle CRM On Demand
SAP CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Equiniti

Date Founded

2007

Company Location

United Kingdom

Company Website

equiniti-toplevel.com/products/eq-outreach/

Company Facts

Organization Name

Catalis

Company Location

United States

Company Website

catalisgov.com

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Categories and Features

Court Management

Administrative Hearings
Appeal Boards
Calendar Management
Case History
Collections Management
Court Cost Records
Defendant Records
Docket Management
Document Imaging
Fines Management
Jury Management
Subpoena Tracking
Warrant Tracking

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Public Works

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

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