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What is ERIC Dealer Management System?

A comprehensive software platform specifically designed for automotive dealerships, this solution empowers users to perform transactions and access vital reports through any internet browser from nearly any location. The system provides flexible deployment options, enabling installations on both local servers and cloud infrastructures. Users can tailor workflows and receive notifications through the ERIC inbox, email, or SMS, ensuring timely communications. Enhanced decision-making is supported by dashboards that feature customizable tables and charts, allowing users to visualize key data effectively. Customization extends to web screens, forms, and reports, catering to the specific needs of each dealership. Field-level access restrictions are enforced based on user roles, enhancing security and efficiency. Real-time transactions can be executed seamlessly for designated functions, regardless of the user's location. The system incorporates all CAS rules, removing the necessity for additional software or complicated workarounds. As a state-of-the-art ERP solution, it encompasses a wide range of applications, including financial, distribution, manufacturing, and personnel management. Furthermore, ERIC has broadened its portfolio by introducing mobile and internet-based applications, ensuring that users can stay connected and productive both in the office and while on the move. This adaptability not only meets the evolving needs of dealerships but also upholds exceptional service standards, ultimately driving success in a competitive market. The ability to access crucial information and tools anytime greatly enhances the overall operational efficiency and effectiveness of the dealerships.

What is CDK Global?

For five decades, CDK has been delivering innovative solutions that empower dealers to manage their operations and forge stronger connections with customers at over 15,000 retail sites throughout North America. The CDK Dealership Xperience enhances the potential for dealers by offering a range of sophisticated solution suites that integrate smoothly with our Foundations Suite, thereby driving performance improvements. • Foundations Suite: This is the foundational element of the platform that provides essential, built-in capabilities necessary for effectively managing all dealership workflows while ensuring an exceptional customer experience from the outset. • Fixed Operations Suite: Recognized as the most extensive solution available, it enables dealers to cultivate customer loyalty, optimize parts and service operations, and enhance profitability. • Modern Retail Suite: This suite minimizes friction in the buying process and elevates customer engagement and revenue by streamlining and simplifying the purchasing experience that consumers now anticipate. • Intelligence Suite: It leverages the power of data-driven insights to enhance performance and foster customer loyalty through the use of advanced analytics, artificial intelligence, and machine learning. In summary, CDK's comprehensive offerings are designed to address the evolving needs of dealerships and their customers, ensuring they remain competitive in a rapidly changing market landscape.

Media

Media

Integrations Supported

Integrations Supported

Fleet by BEEM
AutoRaptor CRM
AutoSweet
Bitesize
DealerVault
Elite EXTRA
Flai
Fleetlane
Handwrytten
Intermedia Unite
KeyTrak
Netchex
Numa
Podium
Spyne
TEXT2DRIVE
VisQuanta AMS
accessiBe
nuVizz

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Please contact CDK Global for pricing details.

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Jupyter Systems Inc

Company Location

United States

Company Website

www.jupitersystems.com/automotive-dealer-management

Company Facts

Organization Name

CDK Global

Date Founded

1974

Company Location

United States

Company Website

www.cdkglobal.com

Categories and Features

Auto Dealer

Not specified

Dealership Management

Not specified

Categories and Features

Auto Dealer

Accounting
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Auto Dealer Accounting

Collections Management
Expense Management
Financing Management
Inventory Management
Parts Management
Payroll Management
Recurring Billing
Sales Management
Sales Tax Management
Service Department

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Dealership Management

Accounting
Document Management
F&I Management
Form Printing
Parts Management
Service Department

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