Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SuperOps Reviews & Ratings
    4.5 out of 5 stars 295 Ratings
    Company Website for SuperOps
  • Splashtop Autonomous Endpoint Management Reviews & Ratings
    4.7 out of 5 stars 402 Ratings
    Company Website for Splashtop Autonomous Endpoint Management
  • Iru Reviews & Ratings
    4.8 out of 5 stars 1,389 Ratings
    Company Website for Iru
  • Overmonitor Reviews & Ratings
    4.5 out of 5 stars 8 Ratings
    Company Website for Overmonitor
  • Auvik Reviews & Ratings
    4.5 out of 5 stars 678 Ratings
    Company Website for Auvik
  • NinjaOne Reviews & Ratings
    4.7 out of 5 stars 6,065 Ratings
    Company Website for NinjaOne
  • ManageEngine Log360 Reviews & Ratings
    4.5 out of 5 stars 196 Ratings
    Company Website for ManageEngine Log360
  • ManageEngine EventLog Analyzer Reviews & Ratings
    4.3 out of 5 stars 211 Ratings
    Company Website for ManageEngine EventLog Analyzer
  • TrustInSoft Analyzer Reviews & Ratings
    4.3 out of 5 stars 6 Ratings
    Company Website for TrustInSoft Analyzer
  • Graylog Reviews & Ratings
    4.5 out of 5 stars 440 Ratings
    Company Website for Graylog

What is ET Ducky?

ET Ducky is a holistic diagnostics platform and remote monitoring management (RMM) solution designed for Windows and Linux endpoints. It meticulously captures kernel-level events, employing ETW on Windows and eBPF on Linux, processes them directly on the agent, and ensures that any personally identifiable information (PII) is excluded while using AI to clarify the root causes of alerts in a user-friendly manner. In addition to this core functionality, it incorporates vital RMM tools that empower teams to respond swiftly, such as a web-based remote desktop, threshold alerts with pre-explained root causes, behavioral security features like ransomware detection and host isolation, approved-script execution, comprehensive reporting, multi-agent queries, and fleet management capabilities. Importantly, all raw event data is retained on the device, with only the essential evidence and AI-derived insights sent to the cloud. Tailored specifically for IT teams and managed service providers (MSPs), it seeks to drastically minimize the time required to resolve tickets that other platforms may only address superficially, merging RMM, application performance monitoring (APM), and behavioral detection into a cohesive solution. Users can benefit from a free tier by supplying their own AI key, while subscription plans begin at $39 per month, making it a viable choice for a variety of organizations. Each feature is meticulously designed to boost operational efficiency and facilitate effective incident management, ultimately enhancing the overall productivity of IT teams. By harnessing the power of AI and robust monitoring tools, ET Ducky positions itself as a vital asset in the evolving landscape of IT management.

What is BMC Helix Operations Management?

BMC Helix Operations Management presents a robust, cloud-native platform designed for observability and AIOps, tailored to navigate the intricacies of hybrid-cloud environments. By implementing a service-oriented approach to observability data, the solution fosters effective AIOps. It consolidates third-party observability information—encompassing metrics, events, logs, incidents, changes, and topologies—into a cohesive IT data repository. Users can effectively monitor the health of services and achieve advanced root cause isolation thanks to dynamically generated business service models. The system improves the signal-to-noise ratio through AI-enhanced event suppression, de-duplication, and correlation methods that result in actionable insights. With AI probability assignments to causal nodes, rapid identification of root causes becomes feasible, leveraging both data and service models efficiently. The platform aids in proactive management through Business Service Health monitoring and AI-driven outage forecasts, helping to prevent potential complications. Furthermore, the troubleshooting process is expedited with enhanced log analytics and enrichment, leading to faster problem resolution. The solution also allows for seamless requests and implementations of automations from BMC and external tools, which further boosts operational productivity. This comprehensive offering not only enables organizations to sustain peak performance but also significantly reduces the likelihood of downtime and operational disruptions, ensuring that businesses can operate smoothly and efficiently.

Media

Media

Integrations Supported

GitHub
Jira
ServiceNow

Integrations Supported

BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Continuous Optimization
BMC Helix Digital Workplace
BMC Helix Discovery
BMC Helix ITSM
BMC HelixGPT

API Availability

API Availability

Pricing Information

$39/month (free tier available
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
On-Prem
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ET Ducky

Date Founded

2026

Company Location

United States

Company Website

etducky.com

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-operations-management.html

Categories and Features

RMM

Not specified

Categories and Features

AIOps

Not specified

Application Performance Monitoring (APM)

Diagnostic Tools
Root-Cause Diagnosis
Trace Individual Transactions

IT Management

Capacity Monitoring
Event Logs
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Observability

Not specified

Popular Alternatives

Popular Alternatives

Digitate ignio Reviews & Ratings

Digitate ignio

Digitate
Moorfox Reviews & Ratings

Moorfox

DevSmooth Software Inc.
Helios Reviews & Ratings

Helios

5.0 out of 5 stars
New Relic Reviews & Ratings

New Relic

4.5 out of 5 stars