Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Certainty Software Reviews & Ratings
    4.5 out of 5 stars 93 Ratings
  • Hyperproof Reviews & Ratings
    4.6 out of 5 stars 354 Ratings
    Company Website for Hyperproof
  • HSI Donesafe Reviews & Ratings
    4.7 out of 5 stars 185 Ratings
    Company Website for HSI Donesafe
  • ManageEngine ADAudit Plus Reviews & Ratings
    4.5 out of 5 stars 634 Ratings
    Company Website for ManageEngine ADAudit Plus
  • optivalue.ai Reviews & Ratings
    5.0 out of 5 stars 4 Ratings
    Company Website for optivalue.ai
  • Predict360 Reviews & Ratings
    4.7 out of 5 stars 18 Ratings
    Company Website for Predict360
  • ManageEngine Log360 Reviews & Ratings
    4.5 out of 5 stars 207 Ratings
    Company Website for ManageEngine Log360
  • ManageEngine EventLog Analyzer Reviews & Ratings
    4.3 out of 5 stars 216 Ratings
    Company Website for ManageEngine EventLog Analyzer
  • Intelex Reviews & Ratings
    4.2 out of 5 stars 199 Ratings
    Company Website for Intelex
  • GWI Reviews & Ratings
    4.4 out of 5 stars 201 Ratings
    Company Website for GWI

What is EY Helix?

The field of auditing is undergoing a transformative shift due to the integration of analytics. At EY, we adhere to a fundamental principle regarding our analytics usage: the priority lies not just in the tools that detect issues but in the auditors’ ability to interpret the findings and assess their relevance to the audit process itself. Our approach, driven by analytics, significantly enhances the quality of audits, offering clients deeper insights that are more meaningful while also encouraging our teams to maintain a higher level of professional skepticism. Following the launch of EY Helix, we have recorded over 70,000 uses of our analytics on a global scale. This cutting-edge platform empowers our teams to sift through extensive data related to audits, thereby enabling a more profound understanding of our clients' financial activities and operational structures. By adopting this methodology, we not only elevate the quality of our audit services but also ensure that they are meticulously customized to meet the distinct needs of each client. In doing so, we reaffirm our dedication to excellence in the auditing process, continuously striving to better serve those who rely on our expertise.

What is BMC Helix ITSM?

BMC Helix ITSM is a comprehensive, AI-powered service management solution engineered to help enterprises modernize support operations and improve service delivery at scale. It integrates core ITSM practices with agentic AI capabilities that automate tasks, enhance decision-making, and accelerate root-cause identification. The platform captures and centralizes organizational knowledge, enabling faster issue resolution and more effective self-service experiences. Conversational AI assistants support users wherever they work, reducing ticket volume while improving overall satisfaction. AI-driven incident clustering helps teams detect major issues early, while smart change risk analysis increases deployment confidence and reduces the likelihood of service failures. Teams benefit from improved collaboration through AI-enhanced ChatOps and guided swarming workflows. Integrated discovery and AIOps provide deep visibility into service dependencies, allowing teams to diagnose problems more accurately. Knowledge capture automatically documents resolutions, strengthening organizational intelligence over time. With unified service and operations management, enterprises achieve faster resolution times and more resilient services. The platform ultimately empowers IT teams to deliver consistent, scalable, and proactive support across the entire digital landscape.

Media

Media

Integrations Supported

Integrations Supported

BMC Helix Operations Management
Cutover
ISL Light Remote Desktop
InsightAppSec
Kovair QuickSync
OpsHub
Planview Hub
Rally Software
Salesforce Data 360
SymphonyAI Apex
Xurrent
tryvium

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

EY

Company Location

United Kingdom

Company Website

www.ey.com/en_us/audit/technology/helix

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/bmc-helix-itsm.html

Categories and Features

Audit

Not specified

Categories and Features

AI-Powered ITSM Tools

Not specified

Change Management

Change Planning
Compliance Management

ITSM

Change Management
Incident Management
Problem Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Self Service Portal

Popular Alternatives

Helix QAC Reviews & Ratings

Helix QAC

Perforce

Popular Alternatives

Serviceaide Reviews & Ratings

Serviceaide

4.2 out of 5 stars
Yordas Helix Reviews & Ratings

Yordas Helix

Yordas Group
EcholoN Reviews & Ratings

EcholoN

mIT solutions GmbH
4.8 out of 5 stars
Healthicity Audit Manager Reviews & Ratings

Healthicity Audit Manager

Healthicity
4.5 out of 5 stars
Mint Service Desk Reviews & Ratings

Mint Service Desk

OPGK Software
4.9 out of 5 stars
eAuditor Audits & Inspections Reviews & Ratings

eAuditor Audits & Inspections

Lyons Information Systems
SysAid Reviews & Ratings

SysAid

SysAid Technologies
4.7 out of 5 stars