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EZTransport

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What is EZTransport ?

EzTransport® provides an all-encompassing and sophisticated transportation management software solution tailored for both transportation providers and their customers. Leveraging a web-based platform in conjunction with vehicle hardware and management services, we alleviate the challenges of transportation management. Participants receive a reloadable card that streamlines fare payments and allows for trip monitoring. Users can retrieve information and create reports through a secure online portal. The system adeptly manages account balances and processes fare transactions associated with trip bookings, eliminating the need for a card for certain payments. We work in close partnership with our clients to ensure a smooth integration with their current hardware and software infrastructures. Moreover, we offer guidance in selecting the most economical and suitable hardware solutions to enhance fare collection, which can include devices such as swipe card readers, smart card readers, barcode scanners, pin pads, printers, and various other equipment. In addition to these services, our dedication to improving transportation management empowers clients to concentrate on providing outstanding services to their riders, ultimately leading to a superior passenger experience. Our goal is to ensure that the entire process is efficient and user-friendly for both providers and clients alike.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.