EZTransport Verified Customer Reviews (2026)

RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.

NewOrg serves as a comprehensive platform designed for non-profit organizations to consolidate information from various aspects of their operations. This integration enhances their ability to efficiently oversee clients, volunteers, services, donors, donations, and outcomes. Moreover, it facilitates the scheduling of activities, sign-ups, communications, surveys, and fundraising efforts. By utilizing NewOrg, organizations can effectively manage their committees, donors, events, and memberships, ultimately leading to smoother operations and improved organizational effectiveness. Additionally, this platform empowers non-profits to streamline processes, fostering a more engaged community and better achieving their missions.

Ride Express provides a comprehensive solution for overseeing all aspects of Community Transportation, encompassing everything from reservation management to report generation and vehicle maintenance. Designed specifically for small to medium-sized transportation providers offering services like vans, buses, or volunteer drivers, Ride Express significantly boosts operational efficiency. By visiting this platform, users can learn how it simplifies various tasks for both operators and their transportation customers. Key features include calendar-assisted date picking, one-click address selection, automatic formatting for return trips, creation of standing ride orders, and even the option to set up pending rides when pick-up information is uncertain, alongside Will Call notifications for riders in case of cancellations. Engage with the Tour to explore the essential features of Ride Express, all while enjoying its intuitive screen layouts that cater perfectly to busy dispatchers. Moreover, the platform offers the capability to assign multiple payment sources, including third-party options tailored to specific ride types, making fare and payment card management straightforward, with automated calculations for total ride costs and remaining balances, ensuring a smooth operational flow. Ultimately, this all-encompassing platform is designed to enhance and simplify your transportation management experience, making it an ideal choice for those in the industry.