
RouteGenie is NEMT software running medical transportation operations at scale: 600+ fleets, 20,000+ vehicles, 46 states and two countries, approximately 50,000 trips every day. Where operators feel it: schedules rebuild automatically with native multiload, not by hand; broker trips flow in and statuses flow back across 28 live integrations including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, MAS and Uber Health; Medicaid billing, CMS 1500, claim scrubbing and denial management live in the same system as dispatch. Multi-site operators run every location in one instance with role-based access and a complete audit trail on every trip change. Enterprise administration comes standard: SAML2 SSO, single-tenant deployment with per-customer data isolation, SOC 2 Type 1 attestation, HIPAA-aligned controls and BAAs, open REST API. Pricing is flat per vehicle with unlimited trips and unlimited users — cost tracks fleet size, not trip volume or headcount, so total cost does not climb as volume grows. Enterprise agreements include dedicated implementation, named support and RFP support. No fleet minimum.
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The Ultimate Operator Tool for All Your Needs. Efficiently manage a greater number of rides in less time—it's straightforward, it's software. With Instant Booking & Payment, you can secure rides and receive payments without delay. Not only will you appreciate it, but your clients will too. Enhanced Dispatch Technology ensures that both drivers and passengers stay informed and connected. Automated Sales make it easy to follow up on proposals and offers effortlessly, without any manual effort. Enjoy the benefit of more rides through complimentary leads, translating directly into increased profits. Your business is bound to expand as you boost your revenue by booking and dispatching more rides from a single platform. Save valuable time and streamline processes by automating your marketing and sales initiatives. Ultimately, prioritize delivering exceptional service to ensure every customer has a remarkable experience. As a result, your reputation will grow alongside your business success.
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Transportation Manager
The Transportation Manager is a comprehensive suite of products aimed at creating a robust online information system tailored specifically for transportation service providers. Agencies can select from a range of modules that best fit their individual needs. Key functionalities included in this system encompass client registration, trip scheduling and reservations, dispatching, invoicing for trips, user-friendly built-in reports, easy creation of ad hoc reports, as well as tracking for vehicles and drivers, notifications for maintenance, and reminders for driver training. Additionally, there are extra modules available for further customization based on unique requirements. Customer reviews emphasize the system's efficiency and effectiveness in managing transportation services. The night prior to a scheduled ride, an automated call is generated for all clients to remind them of their upcoming trips, which greatly reduces the likelihood of no-shows and last-minute cancellations. In cases where a client does not respond, the system persists in reaching out at set intervals to guarantee they are informed. On the day of the ride itself, passengers are also notified with a call to let them know that their bus is en route, thereby improving overall communication and coordination between the service provider and its clients. This careful attention to detail ensures an enhanced user experience.
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OnDemand
Revolutionize the travel experience for riders with the most versatile agency-managed demand-response system on the market. TransLoc OnDemand has made it remarkably easy to access demand-response transit solutions. It empowers riders with the freedom to make flexible choices while ensuring that your operational resources remain intact. Dispatchers can efficiently monitor rides that are awaiting, underway, or completed, and they can effortlessly coordinate call-in rides. When a request is made, drivers receive instant notifications through a dedicated mobile application, with dispatching done through advanced GPS tracking. By grouping ride requests that share similar routes, passenger wait times are significantly reduced. Furthermore, the system allows for service time constraints and geographical boundaries for rides. Using a mobile app, riders can effortlessly schedule their transportation, selecting convenient pick-up and drop-off locations. They have the ability to track their vehicle in real-time, receive notifications as it approaches, and alter or cancel their requests if necessary. In addition, riders can conveniently pay for their fares instantly through the app, elevating their overall travel experience. This groundbreaking system not only streamlines transit for riders but also enhances operational efficiency for transit agencies, ensuring a smoother journey for all involved. As demand-response transit continues to evolve, it sets a new standard for convenience and reliability in the transportation landscape.
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