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What is Easyrewardz CRM Suite?

The Easyrewardz CRM Suite serves as a comprehensive customer database platform that empowers brands to deliver seamless experiences throughout the entirety of the customer journey. Additionally, the Easyrewardz LPaaS provides a loyalty program as a service, enabling businesses to actively engage with their customers and cultivate brand advocates. This innovative LPaaS is designed for effortless integration with Point of Sale systems, which can significantly boost membership growth, encourage repeat purchases, and offer rewards such as coupons, points, and gift vouchers. Moreover, Easyrewardz CliX facilitates precise targeting of customers, ensuring that the right message reaches them at the optimal time. With personalized multi-wave campaigns, brands can effectively connect with customers across various channels. Furthermore, Easyrewardz Collecta promotes the establishment of genuine customer relationships, fostering a more customer-centric organization. By actively listening to customer feedback, brands can glean valuable insights into what it takes to create unforgettable experiences. Ultimately, this platform enables businesses to manage, categorize, and prioritize customer communications across multiple channels, enhancing overall engagement and satisfaction. By leveraging these tools, brands can ensure they remain relevant and responsive to their customers' evolving needs.

What is 1CX?

1CX equips manufacturers and suppliers with essential tools to elevate customer interaction through a comprehensive platform focused on customer experience and loyalty management. This innovative system empowers businesses to establish exclusive VIP clubs, deliver premium offers, and enhance personalization by analyzing customer behavior patterns. With robust ecommerce capabilities, it seamlessly integrates with various online shopping methods, enhancing existing distribution and sales channels. The platform promotes customer rewards for activities such as product usage, writing reviews, and referring friends, thereby cultivating lasting brand loyalty. The benefits include increased brand visibility from positive reviews, enhanced customer loyalty through improved overall experiences, efficient shopping processes that boost satisfaction and repeat purchases, as well as widening the audience through engaging experiences that attract new customers. Notable features include account management, point accumulation and redemption, supplier administration, point-reward initiatives, and order tracking, positioning it as a well-rounded solution for contemporary businesses. Ultimately, 1CX strives to revolutionize the interaction between brands and their customers, ensuring a more engaging and rewarding journey for all involved, while simultaneously enabling companies to adapt to the evolving marketplace effectively.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Easyrewardz

Company Location

India

Company Website

www.easyrewardz.com

Company Facts

Organization Name

HQSOFT

Date Founded

2006

Company Location

Vietnam

Company Website

hqsoft.com.vn/en/solution-en/1cx-the-no-1-customer-experience-platform/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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