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What is Echo AI?

Echo AI emerges as the forefront leader in conversation intelligence technology, fundamentally driven by generative AI, and transforms every customer interaction into valuable insights that drive business expansion. It conducts a thorough analysis of conversations across multiple communication channels with a sophistication that mirrors human comprehension, providing leaders with answers to vital strategic questions that enhance both growth and customer loyalty. Entirely constructed on generative AI principles, Echo AI seamlessly integrates with all prominent third-party and hosted large language models, continuously incorporating new advancements to ensure users benefit from the latest innovations. Users can quickly begin analyzing conversations without any prior training, or they can utilize advanced prompt-level customization to meet their specific requirements. The platform's infrastructure generates a remarkable amount of data points from millions of interactions, boasting over 95% accuracy and is meticulously crafted for large-scale enterprise applications. Furthermore, Echo AI excels in recognizing subtle intentions and retention indicators from customer dialogues, which significantly boosts its usefulness and effectiveness in shaping business strategies. This capability empowers organizations to leverage customer insights in real-time, facilitating enhanced decision-making and fostering stronger customer engagement. Ultimately, Echo AI not only streamlines communication analysis but also positions businesses to adapt swiftly to evolving customer needs and market dynamics.

What is Echo?

Echo is a groundbreaking platform that harnesses the power of artificial intelligence to transform your email inbox into dynamic and actionable dashboards by continuously analyzing and extracting essential information from your email exchanges. Instead of manually sorting through endless threads, Echo efficiently scans your Gmail, identifying critical details such as invoice totals, important dates, and major decisions that might be concealed in your emails, including payment statuses, contract renewals, travel plans, job application updates, and subscription information, all displayed in real-time through organized formats like tables, timelines, and concise summaries. By connecting your Gmail account and creating a customized “stream” for specific purposes—such as tracking overdue client invoices or key project deadlines—Echo guarantees that your dashboards are perpetually updated as new emails arrive, thereby removing the monotonous chore of email searching. Additionally, this efficient system not only enhances productivity but also significantly improves your capacity to manage important tasks and deadlines with ease, allowing you to focus on what truly matters in your work and personal life. Ultimately, Echo serves as a vital tool for anyone looking to streamline their email management and elevate their organizational capabilities.

Media

Media

Integrations Supported

Amazon Connect
Amazon Web Services (AWS)
Braze
Codestral
ContactEngine
Freshdesk
Gladly
Google Cloud Platform
Gorgias
HubSpot CRM
Le Chat
Mathstral
Mistral 7B
Mistral AI
Mistral Large
Mixtral 8x7B
NICE CXone Mpower
OpenAI
Pixtral Large
Stripe

Integrations Supported

Amazon Connect
Amazon Web Services (AWS)
Braze
Codestral
ContactEngine
Freshdesk
Gladly
Google Cloud Platform
Gorgias
HubSpot CRM
Le Chat
Mathstral
Mistral 7B
Mistral AI
Mistral Large
Mixtral 8x7B
NICE CXone Mpower
OpenAI
Pixtral Large
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Echo AI

Company Location

United States

Company Website

www.echoai.com

Company Facts

Organization Name

Beau

Company Location

Spain

Company Website

beau.to/echo

Categories and Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Categories and Features

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