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What is Ecolane DRT?

After experiencing a personalized demonstration and finalizing your software purchase, you will be equipped with thorough, practical training and continuous assistance from our devoted team, facilitating a seamless integration into our platform. This enables you to start scheduling rides through the Ecolane system, which empowers you to effectively cater to a broader clientele. With access to real-time data and business intelligence, you will possess the necessary tools to break down organizational silos, enhancing operational efficiency and enabling informed decision-making for your community. Ecolane’s software offers a range of powerful, platform-independent tools and services intended for the management, monitoring, and assessment of both system and employee performance in real-time. We provide your team with state-of-the-art technology alongside essential training and support, ensuring you can maximize its potential. At Ecolane, our dedication lies in delivering software and support services that not only fulfill your requirements but also yield immediate improvements in productivity and operational success. Furthermore, our commitment to ongoing enhancement guarantees that your agency is well-prepared to adapt and flourish in the constantly changing landscape of transportation services, ultimately leading to long-term sustainability and growth.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.

Media

Media

No images available

Integrations Supported

NovusMED

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Ecolane

Date Founded

2002

Company Location

United States

Company Website

www.ecolane.com

Company Facts

Organization Name

Wabtec

Date Founded

1869

Company Location

United States

Company Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Categories and Features

Public Transportation

Dispatch Management
Mileage Tracking
Routing
Scheduling

Categories and Features

Public Transportation

Not specified

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