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What is Ecora?

Effectively manage workstations and servers while accessing a wide range of reports designed for machine setups. Simplify the discovery of systems, assess patch conditions, and effortlessly carry out patch installations across both workstations and servers. Quickly obtain vital insights into your IT environment without the necessity of extra installations in your setup. With Ecora, you can manipulate your data in real-time, ensuring that you experience no delays. The process of installing Ecora is user-friendly, allowing you to start your data collections with minimal effort. Obtain the critical information needed to maintain a secure environment with just a few clicks. Create tailored reports that focus on the specific elements essential for protecting your environment effectively. Furthermore, enhance your investment through IgniteTech’s Consulting Services, a unique benefit offered to IgniteTech Platinum clients, which includes expert advice, process consulting, implementation, and ongoing support, helping you maximize your technological investments. This all-encompassing assistance will empower you to make well-informed decisions while boosting your overall operational productivity. Additionally, the combination of these services ensures that you stay ahead of any potential challenges in your IT landscape.

What is ConnectWise RMM?

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Media

Media

Integrations Supported

Synoptos

Integrations Supported

Acronis Cyber Protect Cloud
Acronis Automation
Asio by ConnectWise
Autotask PSA
Auvik
BrightGauge
ConnectWise PSA
HaloPSA
Heimdal Endpoint Detection and Response (EDR)
IBM MaaS360
IT Portal
Liongard
Motileo
N‑able Passportal
OpenText Core Endpoint Protection
ScalePad Lifecycle Manager
Scopable
Setyl
SuperIT

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

IgniteTech

Company Location

United States

Company Website

ignitetech.com/softwarelibrary/ecora

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/rmm

Categories and Features

Patch Management

Not specified

Server Management

Not specified

Categories and Features

IT Asset Management

Asset Tracking
IT Service Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Reporting

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Server Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

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