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What is Edmunds?

Edmunds Dealer Solutions provides a wide range of digital marketing, inventory management, and sales-boosting tools designed to help automotive dealerships connect with car buyers, generate higher-quality leads, and increase sales by leveraging Edmunds' extensive automotive audience and exclusive data. Dealerships can list their new and used vehicle inventories on the Edmunds marketplace, enabling potential customers to access information about pricing, incentives, and available cars, which in turn boosts the views on vehicle detail pages and directs shoppers to dealer websites or contact forms. The platform also includes messaging and engagement features like CarCode, which consolidates customer communications through web chat, SMS, and Facebook Messenger into a single user-friendly interface, helping sales teams to effectively engage with consumers who are ready to buy. Furthermore, Edmunds supports dealers’ merchandising and advertising strategies by showcasing inventory on widely-used platforms such as Facebook Marketplace and various social media sites, utilizing targeted marketing campaigns to enhance visibility. This comprehensive strategy not only attracts more traffic but also fosters improved relationships between dealers and potential customers, ultimately creating a more dynamic automotive marketplace. Overall, by integrating these tools, dealerships can significantly elevate their sales performance and customer engagement.

What is Connected Dealer Services?

The CDS platform functions as a comprehensive Dealer Lifecycle Management (DLM) solution specifically designed for new car dealerships. Utilizing our state-of-the-art GPS management software, dealerships can effectively track their inventory, manage loaner vehicles, reduce theft-related losses, decrease expenses, enhance employee efficiency, and increase customer satisfaction. Furthermore, it provides several additional benefits, including better retention of service customers, access to insurance savings, and simplified inventory audits. In addition to these features, dealers can create a significant new revenue source. The Elo GPS system further elevates the value by offering a Stolen Vehicle Recovery and Driver Monitoring System, allowing CDS dealer partners to easily add a profitable upsell for consumers at the point of sale. This cutting-edge system has the potential to transform inventory management costs into a thriving profit center, potentially leading to hundreds of extra dollars in profit for each sale and fostering a beneficial arrangement for both dealers and their clients. Ultimately, the integration of these innovative features positions dealerships to thrive in a competitive market while enhancing the overall customer experience.

Media

Media

Integrations Supported

Facebook Marketplace
Facebook Messenger
Google Business Messages
Instagram

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Edmunds

Date Founded

1966

Company Location

United States

Company Website

dealers.edmunds.com/index

Company Facts

Organization Name

Connected Dealer Services

Company Location

United States

Company Website

connecteddealerservices.com

Categories and Features

Auto Dealer

Not specified

Automotive Data

Not specified

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
Website Integration

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