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What is Edmunds?

Edmunds Dealer Solutions provides a wide range of digital marketing, inventory management, and sales-boosting tools designed to help automotive dealerships connect with car buyers, generate higher-quality leads, and increase sales by leveraging Edmunds' extensive automotive audience and exclusive data. Dealerships can list their new and used vehicle inventories on the Edmunds marketplace, enabling potential customers to access information about pricing, incentives, and available cars, which in turn boosts the views on vehicle detail pages and directs shoppers to dealer websites or contact forms. The platform also includes messaging and engagement features like CarCode, which consolidates customer communications through web chat, SMS, and Facebook Messenger into a single user-friendly interface, helping sales teams to effectively engage with consumers who are ready to buy. Furthermore, Edmunds supports dealers’ merchandising and advertising strategies by showcasing inventory on widely-used platforms such as Facebook Marketplace and various social media sites, utilizing targeted marketing campaigns to enhance visibility. This comprehensive strategy not only attracts more traffic but also fosters improved relationships between dealers and potential customers, ultimately creating a more dynamic automotive marketplace. Overall, by integrating these tools, dealerships can significantly elevate their sales performance and customer engagement.

What is DealerIQ?

DealerIQ is a digital solution tailored for automotive retail, catering to both independent and franchise dealerships. By employing QR codes for each vehicle in their inventory, it enables prospective customers to easily scan and start a mobile conversation with D.A.I.V.E. (Dealer AI Virtual Expert), which is equipped to handle inquiries in both English and Spanish. Additionally, dealerships can seamlessly incorporate this virtual assistant into their own websites. Depending on the selected plan and configuration, DealerIQ can collect shopper contact and trade-in information, assist in scheduling appointments and financing, follow up on leads, and relay inquiries about leads or appointments to dealership staff. The platform features a comprehensive dealer dashboard that allows for the management of inventory, QR code stickers, customer engagement metrics, and conversation pathways. While it supports integration with CRM and DMS systems, the specific features and capabilities available can differ based on the dealership's individual setup. Furthermore, processes related to financing, e-signatures, and payments may necessitate partnerships with compatible service providers. The range of available plans is flexible, accommodating factors such as dealership size, number of rooftops, usage behavior, and preferred modules, including optional elements like AI agents and access to DealerIQ Academy for advanced training and support. This adaptability enables dealerships to customize the platform to align with their specific operational requirements and customer service expectations, ensuring they can effectively meet the needs of their clientele. The emphasis on personalization and integration makes DealerIQ a valuable asset for modern automotive retail.

Media

Media

Integrations Supported

Facebook Marketplace
Facebook Messenger
Google Business Messages
Instagram

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$999/month
Starter is $999/month for one rooftop and fewer than 100 vehicles. Higher plans range to $7,999/month and include different lot-size, rooftop, usage, and feature allowances. One-time setup ranges from $750 for self-install to up to $3,500 for on-site installation on a 500+ vehicle lot. Monthly fees are auto-billed; the agreement describes a 12-month initial term followed by month-to-month renewal. Optional modules and applicable taxes may add costs.

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Edmunds

Date Founded

1966

Company Location

United States

Company Website

dealers.edmunds.com/index

Company Facts

Organization Name

DealerIQ

Company Location

United States

Company Website

dealeriq.co

Categories and Features

Auto Dealer

Not specified

Automotive Data

Not specified

Categories and Features

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