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What is Effectiv?

Incorporate fraud and compliance risk into a comprehensive solution that ensures maximum control across omnichannel environments. Safeguard your organization from fraudulent activities while minimizing potential risks. Effective serves as a modular, centralized risk management hub that guarantees compliance from the outset and works to eliminate fraud. Utilizing advanced AI and ML algorithms, it evolves in response to the dynamic needs of the organization. This solution features a single interface that consolidates all existing risk management tools. A unified API enhances fraud reduction, compliance, and operational effectiveness. By leveraging a blend of internal intelligence, top-tier services, and human insight, you can obtain valuable insights and enhance team productivity. Customizing fraud workflows and case management can be done without the need for engineering expertise. A tailored dashboard enables you to visualize potential threats and keep track of malicious actors. Swiftly investigate suspicious activities to uncover fraud ring behaviors and pinpoint new threats as they arise, ensuring that your organization stays one step ahead of potential fraudsters. Additionally, ongoing updates and support will help you adapt to new challenges in the evolving risk landscape.

What is ACI Case Manager?

No matter if a fraud incident is genuine or incorrectly identified, the approach banks take in managing customer experiences is crucial. It is vital to provide your fraud investigation team with a well-rounded set of tools to address any obstacles while keeping customer satisfaction at the forefront. Analysts should be equipped to assist customers effectively and comprehensively when verifying instances of fraud. Streamlining case creation processes by utilizing account and contact details from ACI Fraud Management is essential. Moreover, enhancing communication with customers can be achieved by using customizable templates that integrate dynamic data selections. Centralizing case information enables flexible searching and the ability to append data as needed. Adjusting the workflow for fraud analysts can simplify case management, which in turn accelerates the processing times of cases within the organization. The incorporation of dynamic data enrichment, along with visual displays and structured workflows, helps establish guided procedures, integrated prompts, and resources that can assist investigators throughout their research and decision-making phases. Consequently, this strategic approach not only boosts operational efficiency but also cultivates a more favorable customer experience when dealing with fraudulent activities. Ultimately, prioritizing both effective fraud management and customer service can lead to lasting trust between banks and their clients.

Media

Media

Integrations Supported

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Emailage
Entrust Certificate Hub
Google Duo
Microsoft Teams
Middesk
SentiLink
Slack
Socure
ThreatMetrix
TransUnion Collections Management
Vouched

Integrations Supported

Anthology Apply
Anthology Encompass
Anthology Engage
Anthology Finance & HCM
Anthology Payroll
DMSFACTORY DocumentsPipeliner
Datacard Secura
Emailage
Entrust Certificate Hub
Google Duo
Microsoft Teams
Middesk
SentiLink
Slack
Socure
ThreatMetrix
TransUnion Collections Management
Vouched

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Effectiv

Company Location

United States

Company Website

effectiv.ai/

Company Facts

Organization Name

ACI Worldwide

Date Founded

1975

Company Location

United States

Company Website

www.aciworldwide.com/solutions/case-manager

Categories and Features

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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