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What is Efficient App?

Initially, Efficient App concentrated exclusively on debt collection, which involved substantial manual intervention for numerous tasks. However, after a major update, it has now integrated extensive Customer Relationship Management (CRM) features. Similar to before, Efficient App allows InterStation agents and back-office staff to monitor accounts from the claim's inception right through to its conclusion. Both customers and agents can effortlessly track every phase of the workflow. Thanks to the recent improvements, many processes are now automated, significantly reducing the risk of errors or oversights. For instance, all emails—incoming and outgoing—from debtors, agents, customers, or other parties are automatically categorized and saved in the corresponding account, complete with relevant notes. Moreover, when an action is triggered that requires the attention of one or more people, their personal calendars are automatically updated with the important task and its due date, ensuring that everyone is kept in the loop and responsible for their duties. This evolution not only enhances operational efficiency but also fosters better communication and collaboration within the team, creating a more productive work environment. As a result, the overall effectiveness of the debt collection process has been greatly amplified.

What is BFrame System?

With BFrame, you can function independently of an IT department or a designated office space; all that's required is a portfolio to consolidate your resources. Just upload a file, and we can have you operational and collecting data within a few days, regardless of where you are situated. BFrame is equipped with a powerful, automated engine that serves as your system of record while enhancing your agency placement strategies. If you're apprehensive about making a change due to worries about the expenses tied to upgrading outdated software, we would love to discuss your concerns. Our conversion tools and specialized implementation team are designed to simplify even the most complex transitions, making them not only feasible but also cost-efficient. During uncertain times, new opportunities often arise. The pandemic has exposed the weaknesses of the traditional model that confines human agents to standard hours within call centers, relying heavily on private networks. A fresh paradigm is taking shape, where agents can work from virtually any location, supported by self-service technology that is accessible around the clock. Agencies that continue to adhere to the old model may find it difficult to stay competitive. Our mobile-optimized self-service platform empowers consumers to access services 24/7 from their smartphones, laptops, and desktops, guaranteeing constant connectivity. Adopting this forward-thinking approach could be vital for achieving success in the future, as the landscape of agency work continues to evolve. As we move forward, the importance of adaptability and innovation cannot be overstated.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$75 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InterStation Debt Collections

Date Founded

1998

Company Location

Switzerland

Company Website

www.inter-station.com

Company Facts

Organization Name

BFrame Data Systems

Date Founded

1991

Company Location

United States

Company Website

www.bframe.com

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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