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What is Efficient App?

Initially, Efficient App concentrated exclusively on debt collection, which involved substantial manual intervention for numerous tasks. However, after a major update, it has now integrated extensive Customer Relationship Management (CRM) features. Similar to before, Efficient App allows InterStation agents and back-office staff to monitor accounts from the claim's inception right through to its conclusion. Both customers and agents can effortlessly track every phase of the workflow. Thanks to the recent improvements, many processes are now automated, significantly reducing the risk of errors or oversights. For instance, all emails—incoming and outgoing—from debtors, agents, customers, or other parties are automatically categorized and saved in the corresponding account, complete with relevant notes. Moreover, when an action is triggered that requires the attention of one or more people, their personal calendars are automatically updated with the important task and its due date, ensuring that everyone is kept in the loop and responsible for their duties. This evolution not only enhances operational efficiency but also fosters better communication and collaboration within the team, creating a more productive work environment. As a result, the overall effectiveness of the debt collection process has been greatly amplified.

What is Debtflow?

Debtflow streamlines every aspect of the debt collection procedure, allowing you to concentrate on your core business functions while it automates the remaining tasks. We prioritize simplicity, perpetually striving to develop the most intuitive methods for accomplishing all necessary actions throughout the debt collection process. Understanding that many users may not possess advanced technological skills, we are dedicated to ensuring they can fulfill their responsibilities quickly and effortlessly. Debtflow manages account handling, whether through data imports or manual transfers, and facilitates communication via phone calls, SMS, and letters. The platform continuously tracks the status of each account, logging all interactions to keep you updated on their condition, enabling you to make well-informed decisions whenever needed. Moreover, we provide an extensive selection of pre-built reports, allowing you to efficiently oversee both your business operations and the accounts in your care, ultimately boosting your operational efficiency. With these resources at your fingertips, navigating the complexities of debt collection becomes significantly simpler and more secure, empowering you to achieve greater success in your endeavors. This comprehensive support system ensures that you are never left in the dark regarding your accounts, fostering a proactive approach to debt management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$55 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

InterStation Debt Collections

Date Founded

1998

Company Location

Switzerland

Company Website

www.inter-station.com

Company Facts

Organization Name

Debtflow

Date Founded

2005

Company Location

South Africa

Company Website

www.debtflow.co.za

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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