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What is Effitrac CRM?

Evaluate and track the overall quantity of leads, calls, events, and tasks on a weekly basis while interpreting performance data via visual representations. Organize the responsibilities assigned to individual leads by modifying their priority, status, and deadlines to guarantee prompt fulfillment. Keep daily, casual notes regarding customer interactions, insights, and any other pertinent details that may come up. Allocate distinct IDs for events or meetings to avoid confusion, and document the venue and current status of ongoing events. Make sure to capture every detail of phone conversations by noting the lead's name, the purpose of their call, the topics covered, the type of call, the date, and the current status of the lead. Maintain a thorough log of customer inquiries concerning quotes, payment summaries, or additional questions to ensure transparency. From the initial stage of lead identification to the cultivation of customer relationships, Effitrac stands as a reliable companion. Effitrac equips you with the tools needed to gather valuable insights, devise strategies, and respond adeptly to your customers' requirements, which is essential for informed decision-making. By harnessing these capabilities, you can significantly boost your productivity and enhance customer engagement, ultimately leading to more successful interactions. This strategic approach not only streamlines your operations but also fosters lasting relationships with clients.

What is Dmensions Tour Manager?

Designed specifically for owner-operated tour companies, this comprehensive booking and ticketing solution effortlessly connects with food and beverage offerings as well as point-of-sale systems. It efficiently manages numerous daily itineraries and provides adaptable booking choices for both groups and individual travelers, enabling multiple individuals to be included in a single reservation while supporting specialized tasks at the Tour Desk. Additionally, the software accommodates allotments aimed at agents and wholesalers, creates passenger lists, and offers detailed analytics for sales and market evaluation organized by geographic location, source, market type, agents, wholesalers, reservation types, and tour identifiers. The system also features expedited check-in processes to ensure that customer arrivals are smooth, fostering a welcoming atmosphere for the tour experience. Customizable options for seating, beds, bunks, and dining setups are available, in conjunction with crucial financial components such as General Ledger, Accounts Payable, and Payroll to facilitate crew management. By delivering all-encompassing solutions for operational and administrative requirements, this system provides seamless integration of both software and hardware while focusing on partnerships with industry leaders recognized for their advanced technology. The commitment to innovation not only helps tour companies succeed in a competitive market but also guarantees the maintenance of exceptional service quality. Furthermore, its user-friendly interface allows staff to navigate the system with ease, enhancing overall operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Effitrac Solutions

Date Founded

2012

Company Location

India

Company Website

www.effitrac.com/crm-software

Company Facts

Organization Name

Dmensions

Date Founded

1980

Company Location

Australia

Company Website

www.dmensions.com/tour.html

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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