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What is Ekdesk Diamond?

Diamond serves as a powerful data analytics platform designed to assist employers in discovering hidden internal talent. By leveraging insights from Diamond, employers can minimize turnover rates and mitigate the risks associated with employment-related legal issues. In addition, the tool enhances workforce productivity by fostering equality and encouraging a variety of skills and innovative perspectives among employees, ultimately leading to a more dynamic and effective work environment. Moreover, by recognizing and utilizing the diverse talents within their teams, organizations can create a more inclusive culture that benefits everyone involved.

What is Diamond Voice?

Diamond Voice provides hosted telephone solutions on a national scale, serving a wide array of leading companies from different industries. Our in-depth knowledge of telecommunications and cloud telephony empowers our Sales Engineers to offer outstanding customer service, coupled with a comprehensive grasp of system features. We are dedicated to delivering business-grade telephone solutions and innovative IVR applications specifically designed for the cloud-based telephony platform. Our state-of-the-art and cost-effective hosted telephone services guarantee that businesses can sustain effective communication in a highly competitive landscape. As a family-owned and privately held enterprise, we treat your business with the same level of commitment and quality as we do our own operations. Loyalty and reliability are core values that underpin our service philosophy. Additionally, we pride ourselves on providing exceptional technical support; we understand that business needs can arise outside of standard hours. Consequently, we offer around-the-clock technical assistance, ensuring that no question is too trivial to be answered. Our unwavering aim is to facilitate seamless communication for all clients, thereby underlining our dedication to their ongoing success and satisfaction. In doing so, we strive to foster long-lasting partnerships built on trust and mutual growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Diamond is priced based on an employer's size, complexity, and service needs.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Ekdesk

Date Founded

2017

Company Location

United States

Company Website

ekdesk.com/Diamond

Company Facts

Organization Name

Diamond Voice

Date Founded

1997

Company Location

United States

Company Website

www.diamondvoice.com

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Pulse Surveys

Employee Monitoring

Not specified

Recruiting

Interaction Tracking
Internal HR
Job Board Posting

Talent Management

Not specified

Categories and Features

Business VoIP

Not specified

Call Recording

Not specified

Cloud PBX

Not specified

IVR

Not specified

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