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What is Ekoma?

Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.

What is Boltzmann CLP?

It is quite surprising that despite the plethora of technologies and tools at their disposal, numerous organizations are still unable to find adequate solutions to their problems. Our software solutions enable businesses to effectively manage and organize customer data, implement and automate their own Customer Loyalty and Rewards Programs, and carry out in-depth analyses of customer insights. For firms operating in the manufacturing or service industries, the ongoing challenge of motivating and rewarding a widespread network of Dealers, Distributors, and Channel Partners remains significant. We facilitate a smooth integration with the organization’s existing ERP systems and various billing solutions, ensuring the efficient operation of a Rewards Engine, regardless of whether a third-party Catalogue Service Provider is utilized. Furthermore, we offer expert advice on communication strategies and support integration with SMS gateways, mobile applications, and email systems to improve customer engagement and outreach initiatives. This all-encompassing strategy not only optimizes business processes but also significantly enhances satisfaction levels among both customers and partners, ultimately leading to stronger business relationships. In turn, this can create a more robust and loyal customer base, fostering long-term success.

Media

Media

Integrations Supported

Shopify
WooCommerce

Integrations Supported

Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ekoma

Company Location

United States

Company Website

ekoma.io

Company Facts

Organization Name

Seretos Consulting

Company Website

www.boltzmann.in/loyalty-solutions/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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