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design 5 out of 5 stars
support 5 out of 5 stars

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What is Electric?

Electric is revolutionizing business IT management by offering real-time support to over 30,000 users and centralized IT solutions for more than 600 clients. As a result, companies can achieve up to 50% reduction in IT expenses while ensuring consistent security measures across all devices, applications, and networks. This innovative approach not only enhances operational efficiency but also simplifies the complexities of IT management for businesses of all sizes.

What is Activate?

Activate offers an all-encompassing solution aimed at enterprise management and automation, primarily concentrating on the oversight of a user's Identity, Access, and Digital Workspace. Its robust integration with Microsoft Suite products, such as Active Directory, Office 365, and Azure AD, enhances its functionality. Users can easily request, approve, and manage crucial IT systems like Active Directory, Exchange, Office 365, and Azure for themselves and their peers within the organization through the platform. By merging Identity Management with Service Management into one cohesive product, Activate simplifies the management of a user's lifecycle, covering every stage from onboarding to offboarding. Additionally, the platform utilizes cutting-edge virtual LDAP technology, enabling Azure AD to be managed in a manner akin to Active Directory. This innovative method guarantees a smooth transition of services from on-premise setups to cloud environments, ensuring that user services remain uninterrupted. As a result, Activate not only boosts operational efficiency but also aids organizations in effectively navigating their digital transformation journeys, paving the way for future advancements. Ultimately, it empowers businesses to adapt swiftly to evolving technological landscapes.

Media

Media

Integrations Supported

Microsoft 365
Adobe Creative Cloud
Box
Datto SIRIS
Jamf Now
Kaseya VSA
Mailchimp
Malwarebytes
Microsoft Teams
Okta
RingCentral RingEX
TanStack
Trello
VMware Cloud
Zoom

Integrations Supported

Microsoft 365
Active Directory
LDAP
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange

API Availability

API Availability

Pricing Information

Flexible based on your needs

Pricing Information

$5.00/one-time/user

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Electric

Date Founded

2016

Company Location

United States

Company Website

www.electric.ai

Company Facts

Organization Name

Activate

Company Website

www.activatelive.com

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Not specified

DNS Security

Not specified

Endpoint Protection

Not specified

Help Desk

Not specified

Identity Management

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Not specified

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Management

Not specified

Onboarding

Not specified

Remote Support

Live Chat
Real-time Chat

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Not specified

Service Desk

Not specified

Categories and Features

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Multi-Channel Communication
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management

Identity Management

Not specified

ITSM

Asset Tracking
Contract/License Management
Project Management
Release & Deployment Management
Self Service Portal

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