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What is Electric?

Electric is revolutionizing business IT management by offering real-time support to over 30,000 users and centralized IT solutions for more than 600 clients. As a result, companies can achieve up to 50% reduction in IT expenses while ensuring consistent security measures across all devices, applications, and networks. This innovative approach not only enhances operational efficiency but also simplifies the complexities of IT management for businesses of all sizes.

What is CloudFX?

CloudFX enables IT teams to deliver a smooth, platform-focused IT-as-a-Service experience for users. To enhance employee productivity and improve customer satisfaction, businesses need to create a unified experience for both employees and clients. This strategy promotes agility and innovation within the organization, highlighting the importance of IT shifting to a platform-based approach that circumvents the limitations imposed by vendor lock-in. Built using open standards and cutting-edge technologies, the CloudFX platform includes self-service catalogs that effectively reduce cloud sprawl and mitigate shadow IT challenges. It also offers sophisticated billing and analytics functions that assess, compile, and optimize expenditures while enhancing governance and compliance through refined policies. In addition, the platform simplifies the procurement process for IT goods and services, presents various options for vendor-agnostic IT solutions, and automates the management and tracking of orders. It also facilitates cohesive SaaS personalization and management, along with SaaSOps for efficient oversight of SaaS services. Ultimately, CloudFX provides organizations with the essential resources to succeed in an ever-changing digital environment, allowing them to adapt quickly and stay competitive. By leveraging these capabilities, businesses can not only meet current demands but also prepare for future challenges in the digital landscape.

Media

Media

Integrations Supported

Cisco Meraki
Microsoft 365
VMware Cloud
Adobe Creative Cloud
Box
Check Point SASE
Datto SIRIS
Kaseya VSA
Mailchimp
Malwarebytes
Okta
Ubiquity

Integrations Supported

Cisco Meraki
Microsoft 365
VMware Cloud
Amazon Web Services (AWS)
Ansible
Microsoft Dynamics 365
Prometheus
Red Hat OpenShift
Sage CRM
Salesforce
ServiceNow

API Availability

API Availability

Has API

Pricing Information

Flexible based on your needs

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Electric

Date Founded

2016

Company Location

United States

Company Website

www.electric.ai

Company Facts

Organization Name

CloudFX

Date Founded

2009

Company Location

Singapore

Company Website

cloudfx.com

Categories and Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Not specified

DNS Security

Not specified

Endpoint Protection

Not specified

Help Desk

Not specified

Identity Management

Not specified

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Not specified

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Network Management

Not specified

Onboarding

Not specified

Remote Support

Live Chat
Real-time Chat

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

Not specified

Service Desk

Not specified

Categories and Features

Cloud Management

Not specified

SaaS Management

Not specified

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