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What is Ellipsis Health Sage?

Ellipsis Health has introduced a groundbreaking care management platform that harnesses AI technology, featuring a virtual assistant named Sage, designed to enhance patient engagement through voice interactions that emphasize emotional intelligence while integrating smoothly into current clinical workflows. Sage can autonomously conduct phone conversations in various languages, managing a range of tasks including program enrollment, eligibility verification, copay inquiries, and more, along with performing health risk evaluations, follow-up communications post-discharge, satisfaction surveys, and outcome tracking. This innovative platform significantly improves clinical operations by enabling effective care coordination, monitoring adherence to treatment plans, and conducting pre- and post-discharge check-ins, which assist healthcare providers in maintaining continuous care and improving quality metrics. Central to this system is an "empathy engine" that analyzes vocal biomarkers—such as tone, pace, and speech patterns—to detect emotional and mental health signals, offering crucial insights into the overall wellbeing of patients. Sage's advanced functionalities not only enhance operational productivity but also help cultivate a stronger bond between patients and healthcare professionals, ultimately leading to improved health outcomes. By prioritizing both efficiency and emotional understanding, Ellipsis Health's platform represents a significant advancement in the way healthcare is delivered and experienced.

What is CallSara?

CallSara offers AI-powered voice agents that efficiently handle both incoming and outgoing calls, streamline data entry, and support healthcare operations continuously. This advanced system excels in managing appointments—whether booking, altering, or canceling—while also facilitating payment collection through automated reminders, engaging with patients before and after surgical procedures, following up on chronic care, addressing gaps in care, and overseeing communication during care transitions. Additionally, it integrates effortlessly with a variety of electronic health record systems and IVR platforms, such as AthenaHealth, eClinicalWorks, Allscripts, and RingCentral, allowing for a swift implementation process of about 30 days using pre-designed templates. The voice agents are capable of functioning in over 20 different languages and dialects, can escalate complex calls to human staff as needed, and generate transcripts and logs for future analysis. CallSara's mission is to enhance staff productivity, boasting a claim of saving at least two hours of work daily for each employee, reducing no-show rates to below 5%, managing up to 75% of incoming calls, and recovering lost revenue through targeted follow-up methods. In addition, the adoption of CallSara not only improves patient satisfaction levels but also plays a significant role in advancing overall healthcare outcomes, fostering a more effective and responsive healthcare environment. Ultimately, the integration of such technology signifies a leap towards a more efficient system that prioritizes both patient care and operational excellence.

Media

Media

Integrations Supported

3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic

Integrations Supported

3CX
Dentrix
DrChrono
Mango
ModMed
Practice Fusion
RingCentral AI Receptionist
athenaClinicals
iClinic

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ellipsis Health

Date Founded

2017

Company Location

United States

Company Website

ellipsishealth.com

Company Facts

Organization Name

CallSara

Company Location

United States

Company Website

www.callsara.ai/

Categories and Features

Categories and Features

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