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What is Elvan?

Elvan is an innovative platform created to collect customer feedback and insights, specifically optimized for SaaS and ecommerce teams to effectively gather valuable opinions and transform them into clear, actionable insights. This tool allows teams to capture metrics such as NPS, CSAT, and CES, along with targeted micro-surveys at critical moments, including after a purchase, during in-app interactions, or through email campaigns. By utilizing AI technology, Elvan processes qualitative feedback, detects recurring patterns, highlights potential churn risks, and uncovers growth opportunities, all while eliminating the hassle of manual tagging and tedious spreadsheet management. With its user-friendly setup, customizable survey triggers, and real-time analytics dashboards, Elvan empowers teams to gain a deep understanding of customer behavior and react promptly to the most significant factors. This platform is tailored for those who value substantial insights over mere superficial data, ensuring a commitment to authentic customer engagement and satisfaction. Ultimately, Elvan simplifies the feedback loop, enhancing decision-making processes and significantly contributing to business growth and success. Additionally, it fosters a culture of continuous improvement by encouraging teams to adapt based on real-time customer input.

What is Customer Thermometer?

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Media

Media

Integrations Supported

Zendesk
Slack

Integrations Supported

Zendesk
AWeber
BrightGauge
Campaign Monitor
Chattermill
CodeTwo Email Signatures 365
Datto RMM
Desktop.com
Exclaimer
Gmail
Google Docs
Microsoft 365
Microsoft Outlook
Pandium
Salesforce
ServiceNow
Shopify
Sigsync
TeamSupport

API Availability

API Availability

Pricing Information

$49/month
Free Version
Free Trial Offered?

Pricing Information

$29 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Elvan

Date Founded

2025

Company Location

India

Company Website

www.elvan.ai

Company Facts

Organization Name

Customer Thermometer

Date Founded

2010

Company Location

United Kingdom

Company Website

www.customerthermometer.com

Categories and Features

Customer Feedback

Alerts / Notifications
Net Promoter Score (NPS)
Surveys
User Testing Tools
Website Feedback

NPS

Not specified

Survey

Email Marketing
Mobile Survey

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

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