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What is EmAGI?
EmAGI is a cloud-based platform specifically designed for the development and oversight of AI digital employees customized for business teams. Each virtual agent is tailored for particular roles or projects, operates in a separate environment, and employs persistent memory to maintain the context of the company during interactions. Users can assign tasks through a variety of channels, including Telegram, website chat, or Nextcloud Talk, while the agents are capable of using a web browser, different software applications, documents, voice tools, and integrated AI models to fulfill their responsibilities. The platform supports the execution of multiple tasks simultaneously and allows for the scheduling of operations, granting owners control over the agents' memory and the tools they can access. EmAGI's applications are diverse, covering areas such as business operations, customer service, research, document generation, sales support, and software development. Starting at $350 per month, the Standard subscription provides access to one agent, with customers facing additional charges for their personalized AI subscriptions. Users can request additional agents and greater server capacity on a monthly basis, and the platform includes a marketplace for acquiring agents tailored to various requirements. This comprehensive solution significantly boosts productivity and optimizes workflows within organizations. Additionally, EmAGI's user-friendly interface ensures that teams can easily navigate the platform to maximize their efficiency.
What is Cognigy.AI?
Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.
Integrations Supported
8x8 Contact Center
Alexa
Amazon Connect
Avaya Experience Platform
BambooHR
Confluence
Dimension Labs
Genesys Cloud CX
Genesys Cloud EX
API Availability
API Availability
Has API
Pricing Information
$350/month
Standard is $350/month per account and includes one AI employee; the customer pays separately for their AI subscription. Standard and Assisted accounts can add agents for $15/month each, up to five before a capacity upgrade; a capacity upgrade is $30/month. Assisted is $500/month. VIP is $1,000/month and includes 50 agents with no per-agent fee; $15/month applies beyond 50. Monthly billing renews automatically until canceled.
Free Trial Offered?
Pricing Information
Volume based pricing
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
EmAGI
Company Website
emagi.ai
Company Facts
Organization Name
NiCE Cognigy
Company Location
Germany / United States
Company Website
www.cognigy.com
Categories and Features
AI Agents
Not specified
AI Employees
Not specified
Categories and Features
Agentic AI
Not specified
Agentic Orchestration
Not specified
AI Agent Builders
Not specified
AI Agents
Not specified
AI Assistants
Not specified
AI Customer Support Agents
Not specified
AI Employees
Not specified
AI Orchestration
Not specified
AI Voice Agents
Not specified
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Generative AI
Not specified
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Third Party Integration
Transfers / Routing
Voice Bot
Not specified