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What is Ember?

Ember is a comprehensive fire inspection management system built to replace outdated, manual workflows with a faster and more efficient digital process. It unifies scheduling, inspection forms, team coordination, data collection, and report delivery into one platform that works across desktop and mobile devices. Technicians can instantly view all customer details, asset history, site instructions, and past reports without digging through folders or tracking down paperwork. Forms auto-populate repetitive data, reducing the chances of mistakes while dramatically cutting inspection time. With Ember’s real-time communication tools, office teams can monitor progress, assist field staff, and update schedules without delays. Submissions that once took hours or days can now be completed in minutes, accelerating how quickly companies turn inspections into revenue. Owners and managers gain actionable insights through dashboards that highlight inefficiencies, technician performance, and operational bottlenecks. Ember’s integrations ensure it fits naturally into existing business systems, eliminating friction during adoption. By reducing paperwork by up to 90% and decreasing calls and emails, the software frees staff to focus on customer service and growth. Overall, Ember empowers fire protection companies to deliver more accurate inspections, strengthen compliance, and scale their business with confidence.

What is ESO Properties and Inspections?

Whether you oversee a small engine operation or perform detailed inspections, ESO Properties and Inspections is here to help you manage the essential data necessary for prompt emergency responses. The Properties feature effectively tracks all pre-planning aspects that are vital for today's fire service, thereby improving operational efficiency in emergencies. With resources such as CAMEO look-up and detailed information about chemicals and tanks, you can quickly ascertain the materials present at any location. Furthermore, access to property, building, and occupant structures, along with historical and NFIRS incident data, provides you with easy retrieval of important past information. The Inspections module is designed for flexibility, allowing for inspections that range from simple to complex, complete with customizable checklists and an extensive array of code sets to ensure comprehensive data collection for the protection of people and assets. By optimizing and refining your emergency response strategies through a detailed pre-plan, you guarantee that all crucial information is at your fingertips when it is most needed. Such a comprehensive strategy not only boosts safety but also promotes a quicker and more effective response in times of crisis, ultimately leading to better outcomes for all involved. Emphasizing preparedness in your operations can significantly reduce the risks associated with emergencies.

Media

Media

Integrations Supported

FireInspection360
Inspect Point
Inspection Reports Online (IROL)
Microsoft Excel
Microsoft Outlook
QuickBooks Online
The Compliance Engine

Integrations Supported

Microsoft Azure

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ember Software

Company Location

United States

Company Website

www.embersoftware.com

Company Facts

Organization Name

ESO

Date Founded

2004

Company Location

United States

Company Website

www.eso.com/fire/properties-and-inspections-software/

Categories and Features

Fire Inspection

Not specified

Categories and Features

Fire Inspection

Not specified

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