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What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

What is Cirrus Shield?

Streamlining your operations will enhance your sales and strengthen customer connections. Effective teamwork among your departments plays a crucial role in achieving success. It includes identifying potential clients and maintaining communication regarding business prospects. By optimizing customer interactions, you can manage your business data more effectively. Ensuring compliance with GDPR regulations is essential. You can create targeted marketing campaigns designed specifically for different customer segments. Incorporating web forms can aid in generating leads efficiently. Furthermore, collaboration is facilitated through a shared database that is accessible from any location. Ultimately, managing and optimizing business processes within a single tool can lead to significant improvements in overall efficiency and productivity.

Media

Media

Integrations Supported

2Subscribe
Microsoft Outlook

Integrations Supported

2Subscribe
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$500.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

$15.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Company Facts

Organization Name

Cirrus Shield

Date Founded

2008

Company Location

France

Company Website

www.cirrus-shield.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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TECHNIX INDIA SOLUTIONS (P) LTD.