Emerald Reviews

Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.

Lightspeed stands out as the premier software for golf course management, utilized by over 1200 golf clubs globally. Backed by a dedicated team of golf enthusiasts, Lightspeed ensures that you have the confidence to oversee your entire facility from a single, cohesive platform. With the most sophisticated tee-sheet available in the industry, you can operate your business with a level of professionalism that sets you apart. This powerful cloud-based solution not only streamlines golf course management but also enhances efficiency like never before. By modernizing your pro shop, you can elevate customer service through a point-of-sale system specifically designed for golf retail, seamlessly integrated with your tee sheet. Moreover, the flexibility of managing your pro shop from any device and location adds a layer of convenience that is invaluable in today’s fast-paced environment. Lightspeed truly revolutionizes the way golf courses operate and interact with their customers.

ANIXE offers the Resfinity Hotel Platform, a robust hotel sourcing and booking solution designed to simplify the management of longtail accommodation products, enabling tour operators to boost their revenue and profit margins through a diverse range of third-party hotel offerings from a curated selection of suppliers—all integrated seamlessly with minimal effort. This platform excels in automating the deduplication and mapping of hotel room types, facilitates accelerated searches, and provides offline exports of rates and availability in various formats, ensuring a comprehensive response system. In addition to hospitality, Resfinity Air caters to the airline sector by developing tailored web interfaces and booking engines, allowing global carriers to enjoy extensive customization and reliable service uptime. ANIXE is a technology-driven company dedicated to delivering innovative sales solutions for the travel and tourism sectors, founded at the intersection of cutting-edge technology and travel. Through its SaaS products, ANIXE aims to enhance the growth of digital commerce within the tourism industry, ultimately fostering a more connected travel experience for consumers. Their commitment to advancing technology in travel reflects their understanding of the industry's evolving landscape and the need for efficient, effective solutions.