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What is Navegate Emerald?

Navegate Emeraldâ„¢ presents a comprehensive suite of advanced cloud-based solutions designed to revolutionize your global supply chain, covering everything from freight booking to delivery while keeping your business at the cutting edge of digital transformation. With the Emerald Forwardâ„¢ tool, you can easily acquire online quotes and arrange air, ocean, or land freight forwarding services no matter where your shipments originate. Moreover, Emerald Orderchainâ„¢ improves your operational efficiency by connecting various shipments, suppliers, and carriers to designated purchase orders, offering exceptional visibility at the SKU level for each order processed. In addition, Emerald Tradekeyâ„¢ strengthens commercial relationships with international suppliers by incorporating features such as digital SLA reporting, compliance oversight, and collaborative pick-and-pack capabilities, which enhance communication and streamline operations. This holistic strategy not only boosts operational efficiency but also equips your business to respond rapidly to shifts in the market landscape. As a result, you can maintain a competitive edge while adapting to an ever-evolving industry.

What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

Media

Media

Integrations Supported

Integrations Supported

2Subscribe
Microsoft Outlook

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Navegate

Date Founded

1969

Company Location

United States

Company Website

www.navegate.com/emerald/

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Categories and Features

Freight

Not specified

Freight Forwarding

Not specified

Categories and Features

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Popular Alternatives

Emerald Reviews & Ratings

Emerald

ISO Travel Solutions

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BUYCO

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