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What is TravelBox?

The advancement of the travel and tourism industry is closely tied to the adoption of innovative, user-centric technologies that promote growth and strengthen customer loyalty through digital improvements. Our leading-edge travel software, TravelBox™, acts as a revolutionary tool aimed at creating unique experiences at every point of the customer's booking journey. By incorporating TravelBox™ into your business model, you will differentiate your services in a competitive landscape, enhance operational productivity, and improve service standards to meet the demands of today’s savvy travelers. With two decades of experience in the travel sector, we have reliably delivered impactful solutions to major industry players, ensuring we provide significant value to our partners. Connect with our team of technology specialists to discover how TravelBox™ can transform your travel business, offering a spectrum of services that includes technology consulting and in-depth business analysis and mapping. Our goal is not only to help your business meet but to surpass the expectations of future travelers, fostering a thriving environment for continued growth and innovation. As the industry evolves, embracing such technologies will be critical for sustained success.

What is Emerald?

Effectively oversee your campaigns by utilizing a thorough CRM solution specifically tailored for the tourism industry, which helps streamline processes, cut costs, and boost customer satisfaction. Since your clients are the key to your future success, it is vital to evaluate and manage your engagements with them from the initial contact point through bookings and ongoing feedback to repeat bookings. ISO has developed Emerald, a CRM system specifically designed to meet the needs of the tourism sector, supporting the complete travel experience from the first inquiry to follow-ups that motivate customers to plan future trips. In addition, Emerald's modular design allows for customization to accommodate the unique requirements of your business. There is also iEmerald, a mobile CRM tailored for your sales team, ensuring that marketing, sales, and customer service processes are efficient. By adopting this strategy, you not only enhance customer loyalty but also gain valuable insights into customer preferences and needs, paving the way for more impactful relationships. Ultimately, this comprehensive approach positions your business to thrive in a competitive market.

Media

Media

Integrations Supported

K.Explorer
Synergy DBL

Integrations Supported

2Subscribe
Microsoft Outlook

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$500.00/one-time/user
Pricing depends on number of users and on choosen modules
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

CodeGen

Date Founded

1999

Company Location

United Kingdom

Company Website

www.codegen.co.uk

Company Facts

Organization Name

ISO Travel Solutions

Date Founded

1979

Company Location

Germany

Company Website

www.isotravel.com/en/solutions/customer-relationship-management

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Central Reservation System
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Reservations Management
Vendor Management

Travel Agency

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Categories and Features

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

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