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What is EnSite Safari Suite?

EnSite Safari Suite® is an exceptional software solution designed specifically for the billing and customer service requirements of multi-commodity retail energy operations. Its design aims to support the growth of energy companies and service providers by enhancing scalability and optimizing back-office functions. By centralizing access to essential data within a unified platform, EnSite Safari Suite enables organizations to make strategic financial and operational decisions effectively. Energy marketers utilize Safari's features to grow their businesses, drawing on their internal knowledge to gain a competitive advantage through improved customer and information management. Additionally, Safari CIS offers a user-friendly dashboard that simplifies the management of customer interactions, which not only boosts the efficiency of delivering accurate and timely customer service but also strengthens client relationships. This comprehensive approach ensures that companies can respond rapidly to market changes while maintaining high levels of customer satisfaction.

What is Brillion?

Brillion functions as a software-as-a-service (SaaS) entity that harnesses artificial intelligence, behavioral analytics, and data insights within a range of applications aimed at transforming the relationships between energy customers and utilities into authentic partnerships throughout North America. By merging four prominent companies that focus on energy software, Brillion delivers a robust customer engagement solution grounded in technologies that enhance energy efficiency, manage demand-side initiatives (DSM), and support various clean energy projects, including efforts towards electrification. The firm equips utilities and their consumers with vital tools necessary for implementing these programs, providing assets such as educational video bill explanations and comprehensive home energy reports, alongside streamlined workflows for efficiency program processes. At the heart of Brillion's offerings is its SaaS platform, which includes three unique applications that leverage AI, behavioral insights, and analytics. A significant element of this platform, Brillion Engage, functions as a communication suite designed to effectively interact with and educate customers during key moments of engagement, thereby improving their overall experience. This pioneering strategy not only enables utilities to cultivate deeper connections with their clientele but also encourages the adoption of sustainable energy practices in the area, ultimately contributing to a greener future for all involved. Moreover, Brillion’s commitment to innovation positions it as a leader in the energy software sector, paving the way for enhanced customer service and environmental stewardship in the utilities landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

EnSite

Date Founded

1995

Company Location

United States

Company Website

www.ensite.com

Company Facts

Organization Name

Brillion

Date Founded

1993

Company Location

United States

Company Website

brillion.ai/

Categories and Features

Energy Management

Bill Importing
Contract Management
Weather Normalization

Categories and Features

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