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What is Encapto?

A comprehensive platform designed for the curation and marketing of a wide range of IT services. Combine top-tier technology solutions with integrated eCommerce capabilities, efficient order management, and subscription billing systems. Utilizing a centralized MSP dashboard alongside automated provisioning can significantly reduce deployment times and costs by nearly 90%. Improve customer satisfaction and lower helpdesk inquiries through our intuitive self-service dashboard, specifically designed for users without technical expertise. Encapto’s straightforward self-service interface merges diverse technologies to enhance customer enjoyment, reduce support needs, build customer loyalty, and create seamless upselling opportunities. Empower your customers to handle their own requirements, allowing you to concentrate on expanding your business. Establish a customized storefront that showcases your product catalog, enabling clients to place their own orders easily. Efficient order processing encourages both upselling and cross-selling of your products, additional features, and exclusive promotions, ultimately driving greater revenue and customer delight. Furthermore, this approach not only streamlines transactions but also fosters a deeper connection between your brand and your clientele.

What is Crowd Connected?

Crowd Connected is a comprehensive location platform designed for enterprises, offering both indoor and outdoor positioning, blue dot navigation, and footfall analytics. With easy-to-integrate mapping support, it allows businesses to upload and scale floorplans without geo-referencing. The platform’s indoor positioning requires minimal setup with Bluetooth beacons and leverages machine learning for automatic calibration. Crowd Connected provides powerful analytics, such as heatmaps and device count charts, and enables sophisticated geo-targeting through built-in push notifications. With extensive API support, businesses can integrate and export data to other systems, making it ideal for enhancing location awareness and customer experience.

Media

Media

Integrations Supported

Amego
Cisco Meraki
Cisco Umbrella
MapsPeople
MazeMap
QuickBooks Online
Xero
Zabbix

Integrations Supported

Amego
Cisco Meraki
Cisco Umbrella
MapsPeople
MazeMap
QuickBooks Online
Xero
Zabbix

API Availability

Has API

API Availability

Has API

Pricing Information

$280 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Encapto

Date Founded

2014

Company Location

Australia

Company Website

www.encapto.com

Company Facts

Organization Name

Crowd Connected

Date Founded

2013

Company Location

United Kingdom

Company Website

www.crowdconnected.com

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Location-Based Marketing

Audience Demographics
Beacons (BLE)
Contextual Marketing
Footfall Analytics
Geofencing
Location Intelligence
Marketing Attribution
Marketing Automation
NFC
Personalization
Push Notifications
QR Codes
Reporting / Analytics
Social Marketing
Wi-Fi

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