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What is EngageOne Communicate?
In today's market, the importance of customer experience has overtaken that of price and product, making it crucial for businesses to stand out. Studies indicate that individuals are 95% more likely to remember a call-to-action after viewing a video compared to reading it in text form.
EngageOneâ„¢ Communicate is a cloud-based platform that facilitates the creation of interactive and customized videos, allowing customers to take charge of their viewing experiences. This solution empowers users to engage with content that is both relevant and tailored to their needs, enabling them to explore personalized video journeys. The insights gained from their transactional activities and feedback will enhance their video interactions in real-time, resulting in more informed and significant future engagements. Such a creative strategy not only captivates audiences but also cultivates a stronger bond between the brand and its clientele, ultimately driving customer loyalty and satisfaction. By prioritizing customer-centric content, organizations can ensure they resonate more deeply with their audience.
What is DataOceans?
DataOceans is a leader in Customer Communications Management (CCM), providing data-driven, omni-channel communication solutions. We empower organizations to generate and deliver personalized letters, notices, and statements more efficiently - simplifying processes and supporting compliance efforts. Additionally, we help businesses better engage with customers through intuitive self-service portals that make billing, payment activities, and other self-service transactions more efficient.
Drawing on over 15 years of experience, DataOceans has consistently delivered solutions to a wide array of organizations, spanning Fortune 500 corporations and innovative start-ups across the highly regulated consumer finance, credit union, banking, and healthcare sectors. By closely collaborating with client teams, we ensure the seamless implementation of solutions, fostering enduring partnerships.
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Precisely
Date Founded
1968
Company Location
United States
Company Website
www.precisely.com/product/engageone-communicate/engageone-communicate-video
Company Facts
Organization Name
DataOceans
Date Founded
2005
Company Location
United States
Company Website
www.dataoceans.com
Categories and Features
Categories and Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management