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What is AmplifyReach Chatbot?
Efficiently pinpoint and extract essential entities from user intent statements, applying this information—like location and date—within ongoing dialogues. Much like human interaction, the chatbot can fluidly shift to a new conversation when a different intent is detected, rather than remaining fixated on the user's initial question. The analysis of customer interactions is significantly improved through natural language processing, which plays a vital role in enhancing the chatbot's intelligence over time. Furthermore, chatbots can proactively engage customers on specific campaign landing pages and service or product pages, ensuring alignment with the distinct goals of each page. This approach fosters a highly personalized customer engagement experience. The Cognitive Chatbot is designed to facilitate communication in 12 diverse global languages, enabling brands to reach their audience in their native language. Moreover, the chatbot's Personality feature allows brands and enterprises to adopt various engagement styles, tailoring their approach to different customer needs. With seamless integrations into popular CRMs like Salesforce, HubSpot, Zoho, Freshdesk, and Zendesk, the platform is also capable of expansion through REST APIs or connecting with over 1000 systems using Zapier, which guarantees scalability and flexibility for organizations. This level of adaptability not only enriches the customer experience but also optimizes operational efficiency across a multitude of industries, ultimately leading to improved business outcomes. Additionally, the ability to gather insights from customer interactions helps brands refine their strategies and enhance overall service quality.
Integrations Supported
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zapier
Zendesk
Zoho CRM
Integrations Supported
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zapier
Zendesk
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PAT
Date Founded
1992
Company Location
Italy
Company Website
www.pat.eu
Company Facts
Organization Name
AmplifyReach Solutions
Company Location
India
Company Website
www.AmplifyReach.com
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant