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What is Enigmai?

We are deeply committed to the automation of processes, which significantly reduces the burden of monotonous manual tasks that often consume valuable time. By refining these workflows, we empower you to redirect that time into initiatives that enhance your organization's overall value. Navigating the complexities of workforce management while adhering to various regulations is a delicate endeavor, as even small errors can result in substantial financial repercussions. This awareness propels us to persistently pursue improvements in our methodologies. Our dedication extends to providing value for everyone involved, from top-level executives to front-line staff, as we understand that service quality is intrinsically linked to their engagement and performance. We prioritize delivering high-quality outcomes over merely increasing our client base, focusing on ensuring customer satisfaction instead of relying heavily on broad marketing strategies. Each client is treated with the utmost care and attention, as we believe that the power of positive recommendations can outweigh conventional advertising methods. Additionally, we ensure a smooth integration with existing systems like Active Directory, Time and Attendance, and ACD, allowing you easy access to essential information while enhancing operational effectiveness. By championing automation and seamless integration, we aim to cultivate a more agile and efficient organization that can respond swiftly to changing demands. In this ever-evolving landscape, our commitment to innovation ensures that we remain at the forefront of delivering exceptional service.

What is Customer Thermometer?

Receive immediate and effective feedback straight from your clients, and take action with just a few clicks! Sign up now to enjoy 10 complimentary surveys along with a free account! Our clients typically see an impressive response rate of over 80%. By addressing customer concerns right away, you can significantly decrease churn rates. This proactive approach fosters positive reviews and enhances word-of-mouth referrals across various platforms. We partner with numerous Fortune 500 companies while adhering to all GDPR standards. With our platform, you can launch surveys in just 2 minutes, and there's no need for any development work involved. This seamless experience allows businesses of all sizes to enhance their customer engagement effortlessly.

Media

Media

Integrations Supported

AWeber
BrightGauge
Campaign Monitor
Chattermill
CodeTwo Email Signatures 365
Datto RMM
Desktop.com
Exclaimer
Gmail
Google Docs
Microsoft 365
Microsoft Outlook
Pandium
Salesforce
ServiceNow
Shopify
Sigsync
TeamSupport
Zendesk
Zoho Desk

Integrations Supported

AWeber
BrightGauge
Campaign Monitor
Chattermill
CodeTwo Email Signatures 365
Datto RMM
Desktop.com
Exclaimer
Gmail
Google Docs
Microsoft 365
Microsoft Outlook
Pandium
Salesforce
ServiceNow
Shopify
Sigsync
TeamSupport
Zendesk
Zoho Desk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Enigmai

Date Founded

2009

Company Location

Israel

Company Website

www.enigmai.com

Company Facts

Organization Name

Customer Thermometer

Date Founded

2010

Company Location

United Kingdom

Company Website

www.customerthermometer.com

Categories and Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

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