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What is Enterprise Bot?

Our advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.

What is EasyVoice?

Voice-activated solutions empower companies to transmit content from the cloud directly to any device that supports Alexa functionality. Our team of skilled Alexa developers is dedicated to ensuring that your brand can be accessed easily through simple voice commands. With just a single phrase, a broad audience can instantly tap into your products and services. Our certified developers boost customer interaction by harnessing the potential of voice assistance technology. Easy Voice focuses on crafting innovative voice solutions for both B2B and B2C environments that work seamlessly with Alexa services, including applications and skills. We provide a thorough Alexa development solution aimed at connecting users through Amazon Echo and other Alexa-compatible devices. The Alexa Skill and Dash Button Platform serves as a revolutionary tool that enables businesses to oversee customer engagement via voice in an integrated fashion. It smoothly aligns with both current front and back office systems, offering a unified experience. Our unwavering dedication to quality establishes us as frontrunners in creating high-quality voice assistant applications, skills, and apps, guaranteeing that your enterprise remains ahead in the technological landscape. By adopting this cutting-edge technology, organizations can considerably improve their customer engagement and satisfaction, ultimately leading to greater operational success. Additionally, this shift not only modernizes communication but also fosters deeper connections with customers, driving brand loyalty in the long run.

Media

Media

Integrations Supported

Salesforce
Alexa Smart Properties
BatchMaster
Epicor Kinetic
Freshdesk
Genesys Cloud CX
Microsoft Dynamics 365
Multiview ERP
NetSuite
NetSuite CRM
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Sage Intacct
TOPdesk
Zendesk

Integrations Supported

Salesforce
Alexa Smart Properties
BatchMaster
Epicor Kinetic
Freshdesk
Genesys Cloud CX
Microsoft Dynamics 365
Multiview ERP
NetSuite
NetSuite CRM
Oracle Cloud Infrastructure
QuickBooks Online
SAP Cloud Platform
SYSPRO ERP
Sage 100
Sage Intacct
TOPdesk
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Enterprise Bot

Date Founded

2017

Company Location

Switzerland

Company Website

enterprisebot.ai/

Company Facts

Organization Name

EasyVoice

Date Founded

2016

Company Location

United States

Company Website

easy-voice.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

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