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What is EnvolveConvert?

Our AI-driven Virtual Shopping Assistant effectively identifies and capitalizes on sales opportunities within customer chat interfaces, while simultaneously reducing customer service costs. It has demonstrated the ability to convert 20% of online interactions into actual sales without hindering customer support functions. Envolve operates as a performance marketing channel that improves on-site conversion rates and increases average order values, all while decreasing re-marketing expenses. The chat AI carefully evaluates customer inquiries to understand their intent, ensuring that any requests needing human assistance are forwarded to your support team. In contrast, inquiries related to sales are efficiently navigated through an automated sales funnel that connects customers with appropriate products from your website and inventory. All product information displayed by Envolve is directly obtained from your product feed, allowing retailers full control over the content shown. This cutting-edge strategy not only enhances sales but also improves the overall experience for customers, making it a win-win for both retailers and shoppers alike. The combination of intelligent automation and targeted marketing sets a new standard in e-commerce efficiency.

What is Channel99?

By evaluating the performance of different vendors and channels that boost customer engagement, we help you reduce financial inefficiencies, lower customer acquisition costs, and consistently exceed your sales goals. Channel99 unifies marketing and finance teams to eliminate wasteful marketing practices, decrease acquisition expenses, and enhance the reliability of your sales pipeline. With access to relevant contextual benchmarking and collaborative tools tailored for thorough measurement and evaluation of marketing activities across all vendors and channels, you establish an unbiased basis for assessing your digital spending. Discover which channels drive high-quality traffic from targeted accounts and assess your performance in comparison to industry benchmarks on a channel-by-channel basis, which enhances your reporting with essential context. This all-encompassing strategy not only encourages teamwork but also equips you with the insights needed to make well-informed decisions about your marketing initiatives. Ultimately, our goal is to empower your organization to achieve sustained growth by optimizing your marketing investments effectively.

Media

Media

Integrations Supported

TUNE

Integrations Supported

TUNE

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Envolve Tech

Date Founded

2013

Company Location

Gales

Company Website

envolvetech.com

Company Facts

Organization Name

Channel99

Date Founded

2022

Company Location

United States

Company Website

www.channel99.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

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