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What is Epicor Cash Collect?

Epicor Cash Collect is a cloud-based solution that enhances and automates credit and collections processes, leading to improved cash flow and operational efficiency. By automating nearly 90% of accounts receivable tasks, the platform enables businesses to reduce overdue receivables by approximately 20%, resulting in payments that can be received up to 12 days sooner. This innovative solution provides accounts receivable teams with essential tools to collect and manage critical information, allowing them to prioritize customer interactions more effectively. Key features include communication workflows, automated reminders, a customer self-service portal, and advanced reporting capabilities. Furthermore, Epicor Cash Collect seamlessly integrates with major Epicor ERP systems such as Kinetic, Prophet 21, and Eclipse, creating a comprehensive approach to refining credit evaluations and accelerating dispute resolutions. This integration not only streamlines various processes but also strengthens the relationships between companies and their clients, ultimately leading to a more robust financial ecosystem. By adopting Epicor Cash Collect, organizations can expect to see not just operational improvements but also enhanced customer satisfaction.

What is Collections Management?

Collections Management streamlines workflows customized for each client, promoting the consolidation of accounts receivable alongside their contact details. This system allows for precise targeting of clients based on their outstanding balances, overdue accounts, and other relevant metrics, while also highlighting invoices that are due for payment. In addition, it provides a mechanism for monitoring customer interactions and the follow-up actions that are required. Presently, approximately 3,200 clients are making use of Collections Management, and we often discover that these customers share similar hurdles in the debt collection process. Common challenges include clients failing to meet payment deadlines, the arduous task of chasing after overdue debts, and the overarching strain of collection management. By tackling these prevalent issues, Collections Management aims to refine your collections processes, allowing you to dedicate less time to administrative duties and more time to improving your business's cash flow. In this article, we will identify the key challenges faced by clients and illustrate how Collections Management can provide effective solutions to these problems, ultimately enhancing operational efficiency and financial health.

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Integrations Supported

Epicor Prophet 21
Microsoft Dynamics 365
Microsoft Dynamics GP

Integrations Supported

Epicor Prophet 21
Microsoft Dynamics 365
Microsoft Dynamics GP

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Epicor Software

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-us/products/epicor-financials/cash-collect/

Company Facts

Organization Name

Professional Advantage

Date Founded

1989

Company Location

United States

Company Website

www.professionaladvantage.com/products/collections-management

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Categories and Features

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

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