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What is Epicor Integrated Service Estimator?

The Integrated Service Estimator stands out as a cutting-edge and user-friendly solution that has benefitted numerous automotive service providers by streamlining their methods for generating accurate and professional repair estimates while effectively sourcing necessary replacement parts. This tool is ideal for any service shop looking to boost its revenue and profit margins. It can produce detailed estimates in less than two minutes, significantly reducing estimating errors, creating new service avenues, and enhancing both customer satisfaction and closing ratios. For more than fifty years, Epicor has enabled automotive businesses to integrate every aspect of the aftersales environment, resulting in better operational efficiency and faster, more profitable growth. The Integrated Service Estimator empowers dealerships to become top-tier suppliers of parts, tires, and services across a diverse array of vehicle makes, models, and years, while also simplifying the processes related to estimating, sourcing, inventory management, and parts delivery. Furthermore, it reveals untapped parts and service opportunities, aiding businesses in thriving amid fierce competition. By utilizing this innovative tool, service providers can secure their position at the leading edge of the automotive sector, ensuring long-term success and adaptability in a rapidly evolving market.

What is CollisionLink?

CollisionLink represents a groundbreaking online solution designed to simplify the acquisition of collision parts, effectively connecting automotive dealers, suppliers, and repair shops through a centralized ordering platform for genuine OEM parts. By revolutionizing the often tedious task of finding collision repair components, it discards outdated practices like phone communications, faxes, and handwritten requests, substituting them with a fast and accurate digital process. This innovative system empowers collision repair shops to seamlessly submit parts requests and orders directly to their preferred dealers, who then receive these inquiries electronically, allowing for rapid feedback regarding pricing, availability, and order confirmations. Moreover, the platform improves order accuracy by providing extensive visibility into the complete repair estimate, including essential vehicle details such as VIN data, paint codes, trim codes, and other vital specifications necessary for sourcing the correct parts. In addition to optimizing the procurement workflow, CollisionLink also cultivates enhanced communication among all stakeholders involved, which ultimately contributes to greater efficiency in the collision repair industry while ensuring that repairs are completed in a timely manner.

Media

Media

Integrations Supported

Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
TCS
Tire Guru
TireShop
TireSoft

Integrations Supported

Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
TCS
Tire Guru
TireShop
TireSoft

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Epicor

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-us/products/service-management/integrated-service-estimator/

Company Facts

Organization Name

OEC

Date Founded

2000

Company Location

United States

Company Website

oeconnection.com/products/collisionlink/

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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