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What is Epicor Vision?

Epicor Vision is a robust enterprise software solution designed for automotive aftermarket parts distributors focused on enhancing customer service and boosting profitability. This all-encompassing distribution management system is equipped with numerous high-value features that not only drive efficiency and increased profitability but also connect nearly every facet of your business, ensuring competitiveness in the current aftermarket landscape. Notable features include sophisticated inventory management and adaptable pricing strategies; cutting-edge sales acceleration tools; comprehensive insights into performance analytics; essential Epicor Vista® parts demand intelligence; connectivity channels that expedite operations throughout the supply chain; distinctive tools aimed at enhancing customer loyalty, such as CRM modules; seamless integration with the JMO warehouse management system; and visibility of inventory across the enterprise at points of sale. Designed to cater specifically to your individual business needs, Epicor Vision software simplifies the integration of all essential business processes into a unified platform, thereby streamlining operations even further. By choosing Epicor Vision, companies can not only stay ahead of the competition but also create a more cohesive and responsive business environment.

What is ActivEngage?

Enhancing the customer experience involves streamlining communication across various departments and channels. We are convinced that exceptional individuals form the backbone of a successful business, which is why our omnichannel managed messaging services are staffed solely by real people who bring a personal touch and human insight to every interaction. By nurturing connections that are founded on empathy and authenticity, we excel in ways that A.I. and automated systems cannot, fostering meaningful relationships that result in impressive conversion rates and increased sales for our valued clients. Elevate your lead generation initiatives with unmatched customer insights; DataWise offers a comprehensive understanding of consumer behavior along with additional analytics to accelerate the purchasing journey. Our integration with multiple digital retail platforms provides human-centered guidance, simplifying intricate buying processes, reducing drop-offs, and ultimately boosting sales. This human element not only enhances the customer experience but also cultivates enduring loyalty and satisfaction, ensuring that clients feel valued and understood throughout their purchasing journey. In a competitive marketplace, this focus on personalized service can set your business apart from the rest.

Media

Media

Integrations Supported

Epicor CRM
Epicor Commerce
Epicor ECM
Epicor Eagle
Epicor Indago WMS
Epicor Predictive Inventory Assistant
Epicor SalesProGo
Epicor Vista Market Share

Integrations Supported

Google Business Profile
Marchex
Telmetrics
Xtime

API Availability

API Availability

Pricing Information

Contact Epicor Software Corporation for pricing details.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Epicor

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-us/lp/maximize-your-success-with-epicor-vision-dive-into-its-top-benefits/

Company Facts

Organization Name

ActivEngage

Date Founded

2007

Company Location

United States

Company Website

www.activengage.com

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Parts Management
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Parts Management
Work Order Management

Automotive CRM

Inventory Management

Automotive ERP

Not specified

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Distribution ERP

Not specified

E-Invoicing

Not specified

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Job Shop

Billing & Invoicing
Job Costing
Job Tracking
Order Management
Purchasing
Quotes / Estimates
Scheduling
Shipping Management
Traceability
Work Order Management

Procurement

Catalog Management
Inventory Management
Invoice Processing
Purchase Order Management
Receiving
Requisitions & Approvals
Spend Management
Supplier Management

Purchasing

Catalog Management
Compliance Management
Inventory Management
Invoice Processing
Purchase Order Management
Requisitions & Approvals
Spend Management
Supplier Management

Categories and Features

AI Customer Service

Not specified

Automotive CRM

Not specified

Automotive ERP

Not specified

Chatbot

Not specified

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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