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What is Ericsson Automated Network Operations?

Digitalization is recognized as a powerful force driving transformation in today's world. The rise of new technologies such as SDN/NFV, artificial intelligence, 5G, and the Internet of Things is reshaping various industries and organizations. This transformation not only revamps traditional practices and core offerings but also increases the demand for products and services across sectors. As businesses adopt virtualized and software-driven systems in preparation for expansion in the digital realm, the necessity of automation becomes evident for enhancing and rethinking operational processes. Begin your journey towards achieving seamless, automated operations and orchestration that utilizes real-time data insights effectively. The Ericsson Automated Network Operations portfolio significantly enhances telecom operational support systems, ushering in a groundbreaking era of efficiency and creativity within the industry. This shift in operational management is a vital milestone in unlocking the full potential of an interconnected world, paving the way for future advancements that can further benefit society.

What is Convergent BSS?

The rise of hyper-connectivity and digital convergence is reshaping the landscape for both consumers and businesses that provide communication and digital services designed for contemporary living. Service providers are experiencing increasing pressure to hasten the introduction of new products while continuously innovating and cutting costs to stay competitive in this swiftly changing market. This challenge is widespread throughout the industry, but it presents a particularly daunting obstacle for smaller regional operators, who, despite enjoying a loyal customer base, grapple with limited resources and face escalating competition from larger Tier 1 companies. To succeed in this environment, these providers must emphasize the delivery of exceptional customer experiences, which encompass real-time balance management and notifications, multi-channel ordering capabilities, efficient customer service, and comprehensive self-service options available through both web and mobile platforms. Additionally, embracing cutting-edge technologies and aligning their strategies with customer expectations will be essential for their long-term sustainability and expansion in an increasingly digital landscape. Ultimately, meeting these evolving demands is vital for their survival and growth amid a highly competitive ecosystem.

Media

Media

Integrations Supported

Anterix
BleuPage
Elastiflow
GTT Envision
Simetric
Switch Automation
VMware Telco Cloud Platform
Zmanda

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Ericsson

Date Founded

1876

Company Location

Sweden

Company Website

www.ericsson.com/en/portfolio/digital-services/automated-network-operations

Company Facts

Organization Name

Capgemini

Company Location

Switzerland

Company Website

www.capgemini.com/ch-en/service/telecoms/convergent-business-support-systems/

Categories and Features

OSS/BSS

Not specified

Categories and Features

OSS/BSS

Not specified

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