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What is Ericsson Digital BSS?

Ericsson's telecom charging and billing solutions are versatile, business-focused software systems used by over 300 operators around the world. These platforms currently serve more than one billion customers globally, effectively addressing the varied needs of operators, service providers, and end-users alike. They encompass all revenue channels, including B2C, B2B, and B2B2X, enabling companies to maximize and safeguard their revenue streams while taking advantage of new business prospects in traditional telecom, digital services, 5G, and the Internet of Things. In addition, users will enjoy a cohesive platform that streamlines the management of all services and users, regardless of payment method or access type. The robust data mediation capabilities improve customer experience by ensuring precise data collection from the network. Moreover, these solutions provide a cloud-based, tailored, and contextual customer experience across multiple digital interfaces, which greatly enhances user satisfaction and engagement. This comprehensive approach not only meets current demands but also positions organizations to thrive in an evolving market landscape.

What is Emersion?

Our platform automates and optimizes your workflows, resulting in time savings, lower costs, enhanced customer satisfaction, and increased profitability. Emersion seamlessly connects with various business systems, vendors, distributors, payment processors, and enterprise software solutions. This integration enables employees to work more efficiently and maintain precise data, no matter which platform they utilize. The combination of Emersion’s online customer portals, automated notifications, order management features, and intelligent invoice templates can elevate customer experience into a key differentiator. Implementing minor adjustments to your billing operations can lead to substantial improvements in cash flow and overall profitability. Moreover, Emersion operates in real-time, eliminating the need for batch processing or waiting for data updates, ensuring you always have the most current information at your fingertips. With Emersion, you can enhance your operational efficiency and drive better business outcomes.

Media

Media

Integrations Supported

Integrations Supported

ConnectWise Automate
Ezidebit
Salesforce
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Ericsson

Date Founded

1876

Company Location

Sweden

Company Website

www.ericsson.com/en/portfolio/digital-services/digital-bss

Company Facts

Organization Name

Emersion Systems

Date Founded

2005

Company Location

Australia

Company Website

www.emersion.com

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