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What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

What is 4SUITES?

4SUITES is a comprehensive system that combines hardware and software through the Internet of Things to offer smart access solutions for the hospitality industry. By optimizing the guest experience, it eradicates wait times while providing guests with complete autonomy and seamless access throughout their stay. Elevate your hotel’s intelligence; enhance operational efficiency, cut costs, enrich guest experiences, boost revenue, and obtain crucial insights. Effortlessly integrate smart access capabilities into your current software or hardware setups. Work alongside our teams to leverage our API, SDK, or hardware reference designs for quick entry into the market. Property Management Systems (PMS) are fundamental to hotel operations and guest services; 4SUITES integrates effortlessly with your PMS and various applications related to the guest journey, creating fully automated workflows that enhance efficiency and elevate guest satisfaction. With a range of offerings such as cloud-connected door locks, lock upgrades, mobile keys, and a robust cloud management platform, 4SUITES leads the way in contemporary hotel solutions. This forward-thinking strategy not only streamlines management but also significantly enriches the guest experience in today’s fast-changing hospitality sector, ensuring that hotels remain competitive and appealing to tech-savvy travelers. As the industry evolves, 4SUITES continues to adapt, providing innovative solutions that meet the dynamic needs of both hotel operators and their guests.

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Integrations Supported

OPERA Cloud PMS
WhatsApp

Integrations Supported

Abitari
Bookboost
Clock PMS+
Cloudbeds
Hotelbird
Infrasys POS
Mews
MyStay
Protel Cloud PMS
SIHOT
Stayntouch PMS
apaleo
better.hotel
hapi

API Availability

API Availability

Has API

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Pricing Information

Free
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Company Facts

Organization Name

4SUITES

Company Location

Netherlands

Company Website

www.4suiteshq.com

Categories and Features

Categories and Features

Hotel Keyless Entry

Not specified

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