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Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.
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Clic Hotel is an innovative online management platform designed specifically for various accommodation types such as hotels, hostels, cabins, apart-hotels, bed and breakfasts, and campsites. This all-encompassing system integrates crucial functions like reservations, room availability, guest management, sales tracking, cash register operations, daily financial closing, expense monitoring, inventory oversight, supplier management, and staff coordination into one user-friendly interface. Through an online booking link, guests can effortlessly check room availability for their preferred dates, while operators benefit from an integrated reservation calendar that helps prevent double bookings and efficiently manage schedules. Additionally, the platform comes equipped with comprehensive reporting capabilities, enabling users to export data in PDF and Excel formats, track guest history, and communicate through WhatsApp and email, as well as import data from Excel, Word, or PDF documents. Staff management features include commission tracking and payroll generation tailored to meet the specific requirements of the Chilean context. Available on web browsers and through an Android application, Clic Hotel supports multiple languages, such as English, Spanish, and French, catering to a diverse user base. Users can enjoy a risk-free 30-day trial without the need for credit card details, and the monthly subscription options come with no long-term commitments, adding to the platform's appeal. This level of flexibility and robust functionality makes Clic Hotel an excellent solution for accommodation operators aiming to enhance efficiency and streamline their management processes.
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Integrations Supported
API Availability
API Availability
Pricing Information
Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Pricing Information
Pricing not provided
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
Company Facts
Organization Name
Estevano
Date Founded
2026
Company Location
Spain
Company Website
estevano.com
Company Facts
Organization Name
Grupo Clic
Date Founded
2023
Company Location
Chile
Company Website
hotel.clicas.app
Categories and Features
Hotel Guest Experience
Not specified
Categories and Features
Hotel Management
Not specified