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What is Estevano?

Estevano is a robust platform aimed at improving the guest experience at independent hotels, resorts, and hotel chains. It combines a guest application and web interface with a multilingual AI concierge that includes voice support and a user-friendly team console accessible through a browser. Guests can inquire about various hotel services, make assistance requests, order room service, and schedule spa or dining experiences. The AI concierge effectively channels these inquiries to the right hotel departments for quick resolution, while the console systematically tracks guest requests, tasks, and reservations. Estevano's multilingual capabilities, covering languages such as English, Spanish, French, German, Italian, and Portuguese, cater to a broad range of guests. Moreover, it integrates smoothly with Oracle OPERA Cloud to leverage property and reservation data, while other property management system integrations are approached as separate projects. Hotels can easily facilitate guest access through a QR code or a direct link, allowing for the seamless incorporation of Estevano into existing property management workflows. This streamlined approach not only enhances operational efficiency but also significantly boosts guest satisfaction. Ultimately, Estevano is dedicated to delivering a highly personalized and efficient experience tailored to each guest's needs.

What is Concierge AI?

Concierge AI emerges as an advanced assistant driven by artificial intelligence, focused on the seamless integration of AI functionalities with personalized workflow automation. Unlike traditional AI helpers that often produce generic responses, Concierge AI connects directly with popular SaaS applications like Gmail, Slack, Notion, Jira, Linear, Attio, and HubSpot, allowing for instantaneous access to data and task execution. This feature enables users to easily integrate their favorite tools, empowering the AI to work with data in real time and fostering a smooth workflow without the hassle of switching between different applications. Users benefit from access to top-tier AI models such as GPT, Claude, Grok, and DeepSeek through just one subscription, simplifying the management of various AI resources. Whether the requirement is to draft a Product Requirements Document in a specific format or to compose a sales email with a desired tone, Concierge AI can customize its outputs to align with individual preferences, thus boosting the effectiveness and personalization of automation. Moreover, users have the ability to ask Concierge AI to assess and analyze their past communications for valuable insights, further enhancing the user experience by delivering actionable feedback based on previous interactions. This multifaceted approach ensures that users receive not only tailored assistance but also continuous improvement in their communication strategies.

Media

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Media

Integrations Supported

OPERA Cloud PMS
WhatsApp

Integrations Supported

Airtable
Attio
ChatGPT
Claude
DeepSeek
Gemini
Gemini Enterprise
Gmail
Grok
HubSpot CRM
Jira
Linear
Llama
Meta AI
Mistral 7B
Mistral AI
Simon AI
Slack

API Availability

API Availability

Pricing Information

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.

Pricing Information

$20 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Estevano

Date Founded

2026

Company Location

Spain

Company Website

estevano.com

Company Facts

Organization Name

Concierge AI

Company Location

United States

Company Website

askconcierge.ai/

Categories and Features

Categories and Features

AI Assistants

Not specified

AI Automation

Not specified

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